Essential Duties and Responsibilities

- Preps food and station as directed.
- Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.
- Properly stores foods in designated areas following wrapping, dating, and rotation procedures.
- Cleans work areas, equipment and utensils; distributes supplies, utensils, and portable equipment.
- Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
- Serves customers in an productive and friendly manner; resolves customer concerns.
- Professionally interacts with co-workers to ensure compliance with company service standards.
- Assures compliance with all sanitation, Smart Serve and safety requirements.
- Promptly and warmly greet guests in the dining room and take all food orders in an efficient manner, following the established steps of service.
- Demonstrate a complete understanding of all menu items and ingredients. Accommodate reasonable requests and note preferences of residents. As needed, demonstrate knowledge of specialized diets and allergens.




- Communicate directly with back of the house staff to ensure line food and/or orders are accurate and all special requests are addressed and accommodated.
- Exhibit exceptional communications skills, ability to get along well with others, demonstrate flexibility and patience along with and interest in people and a willingness to verbally communicate with guests and staff.
- Maintain a high level of sensitivity and confidentiality regarding any personal or medical information that is shared.
- Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.
- Ensure the dining room and/or service area is properly set-up prior to and after service period. Keep clean and neat while meeting all established sanitation standards.
- May be asked to operate equipment, including but not limited to fire extinguisher, telephone, iced tea/soda machine, soup well, coffee machine.
- Work alongside staff of other departments in performing job duties and for any special events or functions.
- Perform other duties and functions as assigned.

📌 General Help, Cafeteria, Full Time (Toronto)
🏢 Havergal
📍 Toronto