The Guest Experience Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all times Now, if you were to come on board as our Guest Experience Ambassador, we’d ask you to do the following for us: Provide high-level internal and external customer support Greet employees and visitors, escort all VIP guests Ensure daily optimal workspace occupancy Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest Handle daily signage requirements for guest wayfinding Maintain building visitor list by managing the access badge process Weekly and daily communication with Experience Team Operate telecommunication systems and manage incoming calls Restock supplies daily throughout the reception and storage room Provide general travel support Work closely with facilities, local technology, and other workplace departments Carry out instructions for security, fire, health and safety guidelines Interface with vendors Conduct opening and closing walkthroughs when business requires Full understanding of security procedures Think you have what it takes to be our Guest Experience Ambassador? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit: Hospitality degree or experience in a luxury hospitality environment is preferred.

Two to three years’ experience in front of house operations at a corporate office. Solid written and verbal communication skills, analytically inclined and a team player Ability to set priorities, manage multiple tasks and meet frequent deadlines Strong business acumen & professionalism Excellent listening and oral communication skills. Basic computer skills and knowledge of office technology / equipment.

What’s in it for you?





- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Advantages. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [email protected] for further information.

📌 Guest Service Associate, Full Time Contract (Calgary Metropolitan Area)
🏢 Compass Group Canada
📍 Calgary Metropolitan Area