Role: IBM Sterling File Gateway (SFG) Engineer

Location: Toronto, ON

Duration" long Term Contract

:

"We are seeking a Senior Software Engineer with strong expertise in IBM Sterling File Gateway (SFG), Global Mailbox, and Connect:Direct to support critical enterprise file transfer platforms that enable payment processing, client onboarding, and secure data exchange across the bank's global ecosystem.

The successful candidate will be responsible for designing, developing, supporting, and enhancing secure managed file transfer solutions while ensuring high availability, resiliency, and operational excellence.

Key Responsibilities

Design, develop, and support solutions using IBM Sterling File Gateway (SFG), Global Mailbox, and IBM Connect:Direct.

Configure and maintain SFG routing rules, code lists, business processes, partner profiles, and file transfer workflows.

Support secure file exchanges for ACH, EFT, wire payments, treasury, cash management, and other banking services.

Onboard internal and external partners, including setup of certificates, encryption keys, communication protocols, and connectivity testing.

Troubleshoot and resolve production issues related to file transfers, duplicate processing, routing failures, and partner connectivity.

Perform application maintenance activities, upgrades, patching, and workplace health checks.

Monitor platform performance and availability using IBM Control Center and enterprise monitoring tools.

Implement and maintain file encryption, decryption, and secure transmission standards.

Collaborate with business, operations, infrastructure, security,



and application teams to deliver secure and reliable solutions.

Participate in production support, incident management, root cause analysis, and recovery activities.

Create and maintain technical documentation, support procedures, and operational runbooks.

Mentor junior engineers and provide technical leadership across Sterling platform initiatives.

Required Qualifications

4+ years of hands-on experience with:

IBM Sterling File Gateway (SFG) ,IBM Global Mailbox ,IBM Connect:Direct ,IBM Control Center SFG Routing Rules ,Code Lists ,Business Processes Partner Management SFTP ,AS2 ,MQ ,HTTP/S Connect:Direct ,Experience with partner onboarding and certificate management.

Strong knowledge of: SSL/TLS ,PGP Encryption ,Secure Key Management ,Secure File Transmission Excellent analytical, problem-solving, and communication skills.

Experience working in Agile delivery environments.

Preferred Qualifications

Experience supporting payment platforms, ACH, EFT, wire payments, or treasury management solutions.

Knowledge of banking and financial services integrations.

Experience with IBM Sterling Secure Proxy.

Experience with cloud platforms such as Azure or AWS.

Understanding of DevOps practices, CI/CD pipelines, and infrastructure automation.

Experience supporting highly available and disaster recovery-enabled Sterling environments.

Knowledge of ISO 20022 and payment messaging standards.

Technical Skills

IBM Sterling File Gateway (SFG) ,IBM Global Mailbox ,IBM Connect:Direct,IBM Control Center,Sterling Secure Proxy SFTP ,AS2 ,HTTP/S MQ ,Connect:Direct PGP Encryption ,SSL/TLS ,Certificate Management ,Public Key Infrastructure (PKI) Azure ,AWS.

📌 IBM Sterling File Gateway (SFG) Engineer (Toronto)
🏢 apptoza
📍 Toronto