Laser Cutting Technician

? We’re looking for the right fit - could you be our missing piece?

Puzzle Lab is seeking a meticulous, hands-on, and safety-conscious part-time Laser Cutting Technician to join our growing Production Department. This role is responsible for operating our laser-cutting equipment and producing precision-cut wooden puzzles that meet our standards for quality and care.

This position is expected to be approximately 28 hours per week, primarily scheduled Wednesday to Friday from 4:00 p.m. to 11:00 p.m., plus a seven-hour Saturday shift. The timing of the Saturday shift is flexible. The schedule may shift over time based on production needs, with any changes communicated in advance.

Previous laser-cutting experience is not required. We’re happy to train someone with the right attention to detail, mechanical aptitude, reliability, and willingness to learn.

About Puzzle Lab

Puzzle Lab is a fast-growing wood jigsaw puzzle company with an underlying passion for art, innovation, and creativity. More than that, we're a friendly group of open-minded humans working together to create joyful experiences for our fans and customers. We pride ourselves in our consistent efforts towards environmental sustainability, support of local artists, and an ethical business model.

Puzzle Lab’s vision is to awaken the inner child in all of us. In a world that feels faster, louder, and more serious every day, it’s easy to forget the simple joy of play. But play is where wonder lives; it’s where we reconnect with curiosity, delight, and our most human selves. Our work is about creating nostalgic and whimsical moments that bring people back, even briefly, to that childlike feeling of sincere awe and carefree discovery.

Position Overview

Reporting to the Production Manager, you’ll be an essential part of bringing our puzzles to life. This is a hands-on production role focused on operating our laser-cutting equipment safely and carefully to create high-quality wooden puzzles.

You’ll prepare materials, monitor cutting jobs, inspect work for quality and accuracy, and help keep our equipment and workspace clean, organized, and running smoothly. You’ll work both independently and alongside the rest of our Production Department to meet daily priorities and production goals.

The ideal candidate takes pride in careful, consistent work and enjoys the satisfaction of creating high-quality physical products.



You don’t need previous laser-cutting experience, but you should be comfortable learning to work with tools, machinery, production software, and detailed safety procedures.

Puzzle Lab is a growing company, and many of our systems and processes continue to evolve. We ask that new team members first learn and feel confident in our current ways of working. Once you’re settled, your feedback and ideas for improvement are genuinely welcome.

We’re a collaborative, evolving team, and responsibilities may shift gradually as you grow into the role and as the company grows. Any changes are always communicated clearly, and where appropriate, terms of employment are reviewed together.

Key Responsibilities

Laser Operation & Production

- Operate laser-cutting machines according to established procedures and safety protocols
- Prepare materials for cutting, including loading and unloading wood panels and securing materials correctly
- Set up and monitor cutting jobs for quality, accuracy, and consistency
- Inspect completed work and make adjustments as needed
- Follow daily production priorities and work toward established output goals
- Handle materials and finished products carefully to prevent damage or waste

Equipment Care & Safety
- Perform regular cleaning and basic maintenance on laser equipment
- Keep laser machines and surrounding work areas clean, safe, and organized
- Follow all equipment and workplace safety procedures
- Identify and report equipment issues, unusual machine behaviour, or maintenance needs promptly
- Report material and supply shortages to the Production Manager
- Use tools, machinery, and personal protective equipment responsibly

Team & Production Support
- Communicate clearly and kindly with teammates
- Work both independently and collaboratively once trained
- Support a positive, reliable, and safety-conscious production environment
- Help the Production Department meet deadlines and changing production needs
- Jump in where needed during busy periods and seasonal peaks





Preferred Skills & Qualities
- Strong attention to detail and pride in producing careful, high-quality work
- Reliable, punctual, and organized
- Mechanically inclined and comfortable working with tools and machinery
- Able to follow detailed instructions, established processes, and safety protocols
- Comfortable performing focused and repetitive work while maintaining consistency
- Comfortable learning basic computer programs and production software
- Able to work independently while also being a supportive team member
- Comfortable standing for extended periods and lifting materials weighing up to 40 lbs, with reasonable accommodation where required
- Comfortable working in a production environment with loud machinery, and the smell of laser-cut wood and other production materials
- Previous experience with laser cutters, CNC machines, or similar equipment is an asset, but not required
- Experience in production, fabrication, woodworking, or another hands-on environment is an asset, but not required
- Familiarity with vector files or programs such as Adobe Illustrator is an asset, but not required
- Familiarity with basic equipment troubleshooting and maintenance is an asset
- Willing to learn new systems, tools, and processes
- Appreciation for creativity, making, and the care we put into supporting artists, each other, and the planet

What We Offer
- $28/hour starting wage, with room to grow
- Seven paid sick days per year
- 4% vacation pay added to every paycheque
- Paid week off between Christmas and New Year
- Collaborative, supportive, and highly creative work environment
- Opportunity to grow with a fun, innovative brand
- Training, career development, and skill-building opportunities
- Staff discounts on Puzzle Lab and select third-party products
- An employee benefits package currently in development

How to Apply Please apply through our online application with:
- Your resume
- A brief cover letter telling us why you’re interested in the Laser Cutting Technician role at Puzzle Lab

The cover letter can be short and informal. We’re more interested in your care, reliability, interest in hands-on work, and willingness to learn than a traditional cover letter format. Puzzle Lab is an equal opportunity employer. We are committed to building an inclusive and welcoming workplace and value diversity in our organization.

📌 Laser Cutting Technician (Victoria)
🏢 Puzzle Lab
📍 Victoria