Team Lead of Health Care Clinic (16 month Maternity Leave with Potential for Permanent)

This position requires a hard working, positive, motivated person who enjoys working in a friendly environment.

Job responsibilities include:

- Oversee the day-to-day operations of the clinic
- Lead, support, and mentor the front desk team
- Manage patient bookings, scheduling, and appointment optimization
- Coordinate practitioner schedules
- Process insurance billing and ensure claims are submitted accurately
- Contact person for MVA and WCB claims
- Complete staff timesheets and assist with scheduling
- Maintain excellent patient service and resolve concerns professionally
- Ensure clinic policies and procedures are followed
- Maintain an organized and efficient front office

Qualifications

Preferred:

- Previous experience in a medical, chiropractic, physiotherapy, massage, or allied health clinic
- Experience with insurance billing (extended health benefits)
- Strong organizational and multitasking skills
- Leadership or supervisory experience
- Excellent communication and customer service skills
- Comfortable working in a fast-paced environment




- Strong computer skills and ability to learn clinic software quickly

Assets (not required):

- Experience with WCB claims
- Experience with Motor Vehicle Accident (MVA) insurance claims
- Experience using Juvonno or other electronic medical record systems

We're Looking For Someone Who Is

- Positive, qualified, and dependable
- A natural leader who enjoys supporting a team
- Detail-oriented and highly organized
- Calm under pressure and an effective problem solver
- Friendly, compassionate, and patient-focused
- Flexible and willing to assist where needed

Schedule

- Monday to Friday
- 9:00 AM – 5:00 PM
- Occasional flexibility to help cover staff absences or school leave during exam periods

If you enjoy leading a team, providing outstanding customer service, and helping a busy healthcare clinic run smoothly, we'd love to hear from you. Pay: $19.00-$22.00 per hour

Flexible language requirement

- French not required

Application question(s):
- Do you have a valid drivers license to commute to work everyday?

Work Location: In person

📌 Lead Office Administrator (Maternity Cover) (St. Albert)
🏢 The Back Doctor
📍 St. Albert