About the position:

Lighting Crew members ensure equipment is accurately pulled, shipped, received, and tested for quality and safety in a timely and efficient manner. This customer-facing role plays an integral part in delivering exceptional service and reinforcing the Company as the supplier of choice.

We are looking for someone with a strong attention to detail who enjoys testing equipment, has an interest in lighting technology and electrical systems, and takes pride in ensuring equipment is safe, functional, and ready for client use. The ideal candidate thrives in a hands-on environment and enjoys building positive relationships with clients through outstanding customer service.

Main Responsibilities:

- Receive and process orders with care, in a safe, accurate, and efficient manner.
- Complete testing of lighting equipment following established MBS procedures and Best Practices.
- Once tested and confirmed fully operational, coil applicable cables, clean equipment, and place into appropriate storage locations.
- Proactively identify and communicate operational issues and opportunities for improvement, including equipment condition, barcode accuracy, internal communication, documentation, and customer service processes.
- Maintain working knowledge of lighting equipment, including current and legacy products, their applications, and storage locations.
- Complete work assignments and special projects as delegated by Department Head or 2nd Department Head.
- Build rapport with customers, maintaining positive disposition and high standards of customer service.
- Maintain clean, organized, and safe work areas, including processing areas, walkways, and shelving, in accordance with housekeeping and safety standards.
- Adherence to Health and Safety policies and regulations, including but not limited to WHMIS,



safe operation of equipment where applicable, electrical safety, Transportation of Dangerous Goods (TDG), and PPE.

We are looking for candidates who have:

- Previous experience in customer service.
- Previous warehouse experience is preferred but not required.
- Able to meet the physical demands of the job; maneuver awkward rental gear and able to lift more than 50 lbs. (training provided on proper lifting techniques).
- Can demonstrate a strong attention to detail.
- Enjoys working as a team.
- Uses good decision-making ability.
- Good verbal and written communication skills.
- Reliable, and available to do overtime, including evenings and weekends, to support client needs as needed.
- Demonstrate safe work practices and safe operation of equipment (training provided)

How to apply : We work hard and love what we do. If you are eager to make an impact in the industry and in your career, we encourage you to apply.

Our Story:

The MBS Group is one of the largest studio-based production services and studio development companies in the world. Our key capabilities include studio management, studio design and development, lighting, grip, and expendables. We have achieved a strong presence in Canada, which includes a global network of support that gives our customers access to one of the world’s largest equipment inventories for film and television production.

We are proud of the robust relationships we have built nationally.



Our knowledgeable staff are a big part of what we do. We offer a comprehensive benefit package, on-the-job training, and access to seasoned employees with extensive industry knowledge and experience.

MBSE is a proud supporter of the Creative Industries Pact for Sustainable Action. In Canada, our clean energy solutions include non-diesel, power supply options, grid tie-ins, and the use of renewable fuels. We work with productions on achieving sustainability today, so that we can continue doing what we love tomorrow.

Our Benefits:

- Comprehensive Compensation package
- Generous Retirement savings program
- Paid time off
- Anniversary program
- Company lunches
- Health and Wellness Program
- Free parking with electric charging stations
- Hands-on experience with one of the world’s largest equipment inventories for film and television production

Equal Opportunity & Accommodation: MBSE is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status or any other basis protected by law. Applicants requiring accommodation during any stage of the recruitment process are encouraged to advise accordingly.

The position is open to all qualified applicants who are legally entitled to work in the Country in which the job is located. This position will close when a competitive candidate pool has been identified. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. No recruiters or agencies, please.

Pay: $20.10 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Lighting Crew Member (Film/TV Rental House) (Burnaby)
🏢 MBS Equipment Company Canada
📍 Burnaby