Lead the renewals team at Versaterm, a high-growth SaaS company focused on public safety. This role demands strategic excellence in managing renewals, enhancing customer relationships, and driving revenue continuity. As the Manager of Renewals, you will oversee the entire renewal lifecycle while collaborating with teams across Customer Success, Sales, and Legal.

You will set standards for contract renewals, ensure timely execution, and handle complex renewal situations. A successful background in renewals or commercial account management is essential. Key Responsibilities:

- Define standards for the renewal lifecycle processes
- Ensure timely initiation of renewal procedures
- Collaborate with cross-functional teams on renewal projects
- Enhance workflows to minimize risk and cycle times
- Lead and develop a team of Renewals Specialists

Requirements:

- Bachelor's degree in a related field
- 5-8 years of renewals or customer success experience
- Robust skills in contract management and forecasting
- Experience with Salesforce for renewal reporting
- Proven leadership abilities in managing teams

Drive renewal performance and contribute to public safety solutions at Versaterm.

📌 Manager of Renewals at Versaterm (Vancouver)
🏢 Decisive Point
📍 Vancouver