Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.

The Marketing and Patient Experience Strategy Lead (MSL) responsible for planning, executing, and overseeing marketing initiatives designed to support clinical research studies and participant recruitment goals. This role ensures projects are delivered on time, within scope, and aligned with organizational objectives.

Essential Job Duties: Responsibilities may include but are not limited to:

- Lead the planning, coordination, and execution of marketing projects for clinical research studies.
- Provide campaign performance status updates across all activated tactics (media, email marketing, HCP referrals, community events, etc…)
- Participate in sponsor/CRO status meetings/calls
- Manage and direct the activities of patient recruitment vendors (marketing agencies, technology partners, etc.)
- Provide support/marketing updates for CRO/Sponsor meetings, calls, emails
- Manage timelines, deliverables, and budgets for multiple concurrent project as well as all IRB Packets - development and timely routing for sponsor and reg approval
- Collaborate with cross-functional teams, including clinical operations, patient recruitment, and external vendors in a timely and skilled manner.
- Ensure all marketing materials comply with regulatory and IRB requirements.
- Develop project documentation, including project plans, status reports, and post-campaign analyses.Facilitate meetings with internal stakeholders and external partners to communicate progress and address issues.
- Support recruitment goals by optimizing marketing strategies based on data and feedback.




- Assist with resource allocation and manage sponsor budgets as needed to support project delivery.
- Participate in management and site meetings as required.
- Perform all other duties as assigned
- 10% travel

Minimum Qualifications: A Bachelor’s degree in health administration, health sciences, business or related field AND a minimum of 2 years related experience, or an equivalent combination of education and experience, is required. Experience with calendar management / scheduling is required. Clinical trial management system experience is preferred. Bi-lingual (English / Spanish) proficiency is a plus.

Required Skills

- Proficiency with computer applications such as email, electronic health records, and basic applications.
- Ability to type proficiently (40+ wpm).
- Must possess strong organizational skills, attention to detail, and have basic math proficiency.
- Well-developed written and verbal communication skills. Bi-lingual (English / Spanish) proficiency is highly preferred.
- Well-developed listening skills and the ability to work well alone as well as in a team atmosphere.
- Ability to handle multiple tasks and changes in workloads and priorities.
- Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic.
- Must possess a high degree of honesty and dependability.
- Ability to work under minimal supervision, identify problems and help find solutions.
- Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines.
- 10% travel




- Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
- Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.

Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all. We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life.

Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined.

Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.

📌 Marketing and Patient Experience Strategy Lead (Clinical Research) (Burlington)
🏢 ActivMed Practices u0026 Research
📍 Burlington