HIRING FOR END OF OCTOBER 2026.

We are a busy, single-surgeon otolaryngology (ENT) practice in Woodstock, ON providing specialized care in disorders of the ear, nose, throat, head, neck and facial aesthetics. Our clinic manages a mix of consultations, procedures, minor in-office interventions, and surgical patients. We use Accuro EMR and work closely with hospitals, imaging centers, audiology, and referring providers.

The Medical Office Assistant (MOA) is the central coordinator of patient flow and communication in the clinic. This role requires robust organizational skills, attention to detail, and the ability to manage a high volume of referrals, results, and surgical coordination while maintaining compassionate, professional patient interactions

Qualifications

- ≥ 2 years of MOA experience (experience as a surgical MOA is highly desirable)
- Strong interpersonal skills
- Attention to detail
- Desire to work with diverse patients requiring clinical and surgical management
- Candidates who have worked with surgical services within Ontario are preferred
- Certification by a medical office assistant program is favoured
- Experience with Accuro Medical Records System





The successful candidate will be responsible for performing the following functions in the clinic:

- Front desk reception and patient registration
- Patient room placement and flow
- Managing specialist clinic schedules (consults, follow-ups, procedures, urgent bookings)
- Processing referrals and maintaining wait lists
- Using Accuro EMR to manage charts, upload results, and track tasks
- Coordinating surgeries and hospital bookings
- Processing imaging, lab, pathology, and audiology results
- Managing outstanding requisitions and referrals
- Answering high-volume calls and triaging patient concerns
- Communicating with hospitals, diagnostic centers, and referring providers
- Assisting with forms and uninsured billing
- Performing basic disinfection and decontamination of equipment and exam rooms
- Management of office inventory (printer toner, paper, stationary etc)

Assets

- Experience in ENT, surgery, or hospital booking
- Knowledge of medical terminology

Work remotely: no

Bonuses: Performance based bonuses available biannually following formal performance reviews.

📌 Medical Office Administrator (Woodstock)
🏢 Hannah Kuurstra Medicine Professional
📍 Woodstock