Overview

We are seeking a dedicated and professional Medical Office Assistant (MOA) / Front Desk Receptionist to join our healthcare team. The ideal candidate will possess a strong background in medical office administration, demonstrating excellent organizational skills and a welcoming demeanor. This role is vital in ensuring smooth daily operations, providing exceptional patient service, and supporting clinical staff.

The successful applicant will be responsible for managing front desk duties, coordinating appointments, and maintaining accurate medical records with precision and care.

Responsibilities

- Greet patients and visitors warmly, creating a positive first impression of the practice.
- Manage multi-line phone systems efficiently, directing calls appropriately and handling inquiries promptly.
- Schedule patient appointments accurately using electronic medical records systems HEALTH QUEST SOFTWARE
- Verify patient information, update records, and ensure data accuracy in compliance with privacy regulations.
- Assist with insurance processing, billing, and collection procedures to support financial operations.
- Maintain a clean, organized reception area while adhering to infection control protocols.




- Support clinical staff by preparing patient charts and ensuring all necessary documentation is complete prior to appointments.
- Handle administrative tasks such as filing, faxing, and correspondence to facilitate seamless office workflow.

Skills

- Proficiency with electronic medical records systems on HEALTH QUEST SOFTWARE.
- Strong knowledge of medical terminology relevant to both general healthcare and dental practices.
- Experience working as a dental receptionist or in a dental office setting is highly desirable.
- Previous medical office experience with familiarity in managing appointment scheduling and billing processes.
- Excellent communication skills for interacting effectively with patients, staff, and insurance providers.
- Ability to operate multi-line phone systems efficiently while maintaining professionalism under pressure.
- Demonstrated organizational skills with attention to detail in record keeping and administrative procedures.

Join our team to deliver exceptional patient care through efficient office management and compassionate service! Pay: $17.00-$20.00 per hour

Benefits

- On-site parking

Experience:
- Working as MOA on HEALTH QUEST SOFTWARE: 1 year (required)

Work Location: In person

📌 Medical Office Assistant (MOA) / Front Desk Receptionist (Edmonton)
🏢 We Care Pharmacy
📍 Edmonton