Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical and dental office procedures, combined with robust administrative skills, will help facilitate efficient patient flow, accurate record keeping, and seamless communication between patients and healthcare providers.

This position offers an exciting opportunity to contribute to quality patient care in a fast-paced, supportive environment.

Responsibilities

- Greet patients and visitors warmly, providing excellent front desk service in a professional manner
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Maintain accurate electronic medical records using Epic or similar electronic health record systems
- Verify patient insurance information and assist with billing procedures using Dentrix or comparable dental practice management software
- Prepare exam rooms, assist with patient intake, and update medical and dental histories with precision
- Coordinate appointment scheduling, cancellations,



and follow-ups efficiently to optimize provider availability
- Handle administrative tasks such as data entry, filing, and managing correspondence to support daily clinic operations

Requirements

- Proven experience working in a medical office environment with familiarity in front desk duties
- Strong knowledge of medical terminology for accurate communication and documentation
- Proficiency in electronic medical records (EMR) systems
- Excellent organizational skills with the ability to manage multiple priorities simultaneously
- Effective communication skills to interact confidently with patients, staff, and healthcare providers
- Experience operating multi-line phone systems and handling high-volume call environments
- Prior office experience in healthcare settings is preferred;

Join us to make a difference by providing exceptional administrative support that enhances patient experiences! We are committed to fostering a positive work environment where your skills are valued and your professional growth is supported. Pay: $17.03-$22.00 per hour

Benefits

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Medical Office Assistant (Macleod)
🏢 Fort Macleod Medical Clinic
📍 Macleod