Description:

· As a member of a high performing healthcare team, the Medical Office Assistant utilizes knowledge of effective medical office workflow to support to primary care physicians, learners, specialists and allied health professionals.

· Permanent, full-time, daytime

· Health spending account and long-term disability available

Main Responsibilities/Duties (but not limited to):

- Ensures the provision of optimum patient care.
- Attending to the needs of patient by booking appointments with physicians and other health care providers and specialists, using the electronic medical record.
- Skilled in the administration of injections/immunizations
- Communicating with patients and other health care workers on behalf of the physician, when necessary.
- Operates a variety of office equipment such as but not limited to: Apple computers, PS Suite EMR, fax machine, photocopier, scanner.
- Compiling and processing medical information using electronic medical records
- Ordering of office supplies and medical supplies
- Some data entry may be required.
- Performs other duties consistent with the job classification, as required.

Performance Requirements:

- Demonstrate a commitment to the delivery of excellent patient care
- Demonstrate excellent interpersonal, written and verbal communication skills
- Working knowledge of general office practices, procedures and standards
- Skilled in establishing and maintaining effective working relationships with patients, providers, learners, clinical staff and patients.
- Maintains patient confidentiality




- Ensures efficient operation of the office, within scope of authority
- Produces accurate, high-quality work, ensuring patient records are complete and accurate
- Able to work in a fast-paced environment with accuracy; effectively prioritizing tasks
- Ability to work individually or as part of a team

Qualifications:

- Minimum Post-secondary Medical Office/ Health Administration program, including medical terminology OR minimum of 2 years experience in similar position
- Excellent telephone, computer systems skills and word processing skills – including good proficiency in Microsoft Office Environment (word, excel)
- Ability to use good judgment in assessing and/or responding to difficult situations
- Experience using TELUS PS Suite EMR a strong asset

Please forward your cover letter and CV to Tony DiDomenico, Operations Manager of the Garden City Family Health Organization [email protected], by Friday, September 18th, 2026

Human Resources

We are an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted

Pay: $20.00 per hour

Benefits

- On-site parking
- Paid time off

Education:
- Secondary School (preferred)

Experience:
- Medical Office Assistant: 1 year (preferred)

Work Location: In person

📌 Medical Office Assistant (Full Time, Permanent) (St. Catharines)
🏢 Niagara North Family Health Team - Garden City Family Health Organization
📍 St. Catharines