Job Summary

We are seeking a dynamic and detail-oriented Medical Secretary/Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your organizational skills and medical knowledge will support efficient clinic operations, coordinate appointments, and manage sensitive patient information with professionalism and care.

This position offers an exciting chance to be part of a compassionate healthcare environment dedicated to delivering exceptional patient service.

Duties

- Greet patients and visitors warmly, providing a positive first impression of the practice
- Schedule, confirm, and reschedule patient appointments using electronic medical records systems such as Epic or Dentrix
- Answer multi-line phone systems promptly and professionally, directing calls appropriately
- Manage incoming and outgoing correspondence, including emails and faxes
- Maintain accurate patient records, ensuring confidentiality and compliance with privacy regulations
- Assist with billing, insurance claims processing, and payment collection as needed




- Support clinical staff by preparing patient charts, updating medical histories, and handling administrative tasks efficiently
- Restocking and management of medical supplies
- Booking minor surgery cases in hospital and office facility.

Skills

- Proficiency with electronic medical records systems such as Epic and CHR EMS is highly desirable
- Strong knowledge of medical terminology to accurately interpret clinical information
- Previous experience in a medical office setting is preferred
- Excellent communication skills for front desk interactions and multi-line phone systems management
- Demonstrated office experience with administrative tasks in busy healthcare environments
- Ability to handle sensitive information with discretion and professionalism
- Familiarity with medical office procedures enhances effectiveness

Join us to make a meaningful difference in patient care while advancing your career in a vibrant healthcare setting! Pay: $17.60-$27.73 per hour

Expected hours: 16.0 – 24.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Medical Secretary/Receptionist (Maple)
🏢 Mackenzie Vaughan Plastic Surgery Clinic
📍 Maple