Human Resources & Office Operations Manager

? Ahuntsic-Cartierville, Montreal, QC

? Up to $100,000/year, based on experience

? Group insurance + parking + vacations + PTO

About the Company

Our client is a well-established and respected organization with a collaborative, close-knit culture and a strong commitment to operational excellence.

This is a unique chance to join a stable organization and become a trusted, go-to person within the business .

About the Role The Human Resources & Office Operations Manager will be a central resource within the organization, supporting everything from HR administration and employee benefits to office operations, systems, vendors and day-to-day business needs.

Most importantly, we're looking for someone who takes ownership, gets things done and sees issues through to resolution.

You’ll be the person people turn to when something needs to be figured out. Whether it’s navigating a complex employee situation, resolving a vendor issue, troubleshooting a systems problem or finding a better way to do something, you’ll be expected to assess the situation, determine the best path forward and follow through until it’s fully resolved.

This role requires someone with strong judgment, accountability and persistence — someone who doesn’t wait to be told what to do and doesn’t let problems fall through the cracks.

What You'll Be Doing

? Human Resources

- Coordinate recruitment logistics, interviews and onboarding
- Manage employee documentation and confidential personnel files
- Prepare employment letters and HR documentation
- Support employees and managers with day-to-day HR questions





? Benefits & Leave Administration

- Administer group insurance and VRSP programs
- Coordinate enrollments, changes, terminations and annual renewals
- Track vacation, sick leave and employee entitlements
- Support managers with leave-related questions

? Systems & IT

- Set up new employees in the ERP system
- Manage user access and security permissions
- Coordinate technology issues with outsourced IT providers
- Help ensure systems and employee access are running smoothly

? Office & Operations

- Oversee day-to-day office operations
- Coordinate company communications, holidays, closures and announcements
- Manage relationships with vendors and service providers
- Identify opportunities to improve processes and efficiency
- Coordinate across departments and external partners to keep things moving

? Problem Solving & Escalation Management

- Act as the primary go-to person when issues need to be escalated
- Take ownership of problems and drive them through to resolution
- Research, investigate and identify practical solutions
- Navigate complex situations and determine the best course of action
- Coordinate efforts across departments, vendors and external partners
- Anticipate potential issues and address concerns proactively




- Support leadership with sound, thoughtful decision-making
- Help ensure business continuity through effective coordination and follow-through

What We're Looking For

- 7+ years of experience in HR, office management, operations or a related field
- Experience administering employee benefits
- Strong organizational, interpersonal and communication skills
- Experience with ERP systems and Microsoft Office
- Ability to manage multiple priorities independently
- High degree of professionalism, discretion and confidentiality
- Strong judgment and problem-solving abilities
- A hands-on, proactive and solutions-oriented approach

The Ideal Candidate The ideal candidate is someone who naturally takes ownership . You're the person people come to when they don't know who else to ask. You stay calm when things get complicated, don't shy away from difficult situations and aren't afraid to roll up your sleeves and figure things out.

You have the judgment to assess a situation, the persistence to keep moving it forward and the accountability to make sure it actually gets resolved.

If you're someone who takes pride in being dependable, follows through on your commitments and genuinely enjoys solving problems, this could be a fantastic long-term opportunity.

What's In It For You?

✨ Salary up to $100,000 , based on experience

? Group insurance

? Parking provided

? Stable, collaborative work environment

? High level of autonomy and responsibility

⭐ Opportunity to become a trusted key player within the organization

📌 Operations Manager (Montreal)
🏢 Evlv
📍 Montreal