Job Overview

We are seeking an energetic and organized Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle incoming calls, and provide exceptional customer support to visitors and clients. Your enthusiasm and professionalism will help create a positive first impression and ensure smooth daily operations.

The ideal candidate is detail-oriented, tech-savvy, and thrives in a fast-paced environment, ready to support various administrative tasks with a proactive attitude.

Duties

- · offering personalized support and assistance to Dania residents and family members to enhance their quality of life while at their home;
- · understanding their needs, ranging from answering their questions to re-directing them to their daily or social activities; and
- · working with families, visitors and contractors to ensure they are following the appropriate policies and procedures for the security and safety of residents of each specific home.
- · receive shipping, check over packing lists and distribute to appropriate departments
- · re-stock personal protective equipment and other provisions in supply rooms. Will require some heavy lifting.
- · administration of paperwork for admissions and discharges of residents.
- · receives credit card payments and issues receipts for guest suite stays and other services.




- · applicant ideally would be technologically adept. Should have some experience with Microsoft Office.
- · service and detailed oriented.

Experience

- Proven clerical or administrative experience in an office environment
- Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
- Experience working with multi-line phone systems and providing excellent customer service
- Demonstrated organizational skills with the ability to prioritize tasks effectively
- Excellent phone etiquette combined with robust communication skills to support customer inquiries and support function.

Role would be part-time for 2 to 4 days per week. For the interim, the schedule would be from Mondays to Tuesdays. Applicant would need to be on call and may need to work Wednesdays to Sundays to cover vacations and sick days. Assist the Executive Director, clinical, administrative and finance personnel as well as other departments deemed important by the Executive Director with their current duties and provide relief when necessary related to vacations or illness; this is to have operational continuity, particular during important times of need.

Pay: $20.00-$22.00 per hour

Expected hours: 15.0 – 37.5 per week

Work Location: In person

📌 Receptionist (Burnaby)
🏢 Dania Home
📍 Burnaby