Business Analyst –

- Senior

Client: Ministry of Public and Business Service Delivery and Procurement

Job Title: RQ11555 –

- Business Analyst –
- Senior

Work Location: 20 Dundas St W, Toronto, Ontario M5G 2H1 – Onsite

Estimated Start Date: October 8, 2026

Estimated End Date: September 20, 2027

Business Days: 240

Extension: Probable after the initial mandate

Hours: 7.25 hours per day

Security Level: No Clearance Required

Role Overview

We are seeking an experienced Senior Business Analyst to provide comprehensive I⁢ business analysis services for complex business and technology initiatives. The successful candidate will work closely with business stakeholders and subject matter experts to gather, analyze, document, and translate business needs into effective technology solutions.

The ideal candidate will have 8+ years of business analysis experience, strong experience with Azure cloud technologies, Figma, HTML, CSS, user stories, business cases, detailed business analysis documentation, and JAD facilitation.

Experience with user-centric website and forms design will be considered an asset.

Key Responsibilities

- Business Analysis & Requirements Management

- Provide comprehensive I⁢ business analysis services for clients with diverse business and technology requirements.
- Lead and conduct business analysis to assess business problems and opportunities and document requirements for determining appropriate I⁢ solutions.
- Engage with business stakeholders and subject matter experts to gather, analyze, validate, and document business needs and requirements.
- Develop detailed business analysis documentation, user stories, business cases, requirements, presentations, and briefing notes.
- Translate business and data requirements into detailed specifications sufficient for designing appropriate technology solutions.
- Apply re-engineering concepts to identify business improvements and alternative, cost-effective service delivery approaches.
- Conduct requirements gathering through interviews, workshops, JAD sessions, mockups, and other appropriate techniques.
- Business Process &
- Solution Analysis
- Conduct business modeling, use-case modeling, conceptual and logical data modeling, process and data-flow modeling, and business-rule definition.
- Define functional and non-functional requirements for assigned projects.
- Develop business process maps, functional models, business event models, and other business analysis artifacts.
- Identify problems, opportunities, and potential solutions for business stakeholders.
- Conduct feasibility studies and support the development of strategies for business I⁢ initiatives.
- Develop business cases and cost-benefit analyses to support technology and business decisions.
- Support budgeting and forecasting activities.
- Project &
- Methodology Alignment
- Conduct business analysis at varying levels of detail appropriate to project scope and project phase.
- Align business analysis activities with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
- Apply structured, object-oriented, Agile, Waterfall, and iterative Agile methodologies.
- Support project and product delivery activities across different methodologies.
- Monitor progress, resolve issues, and provide regular updates to I⁢ management and stakeholders.
- Develop performance measures and traceability matrices to evaluate business analysis activities and conduct subsequent follow-up.




- Stakeholder Engagement &
- Facilitation
- Facilitate JAD sessions, requirements workshops, stakeholder meetings, and solution design discussions.
- Work collaboratively with business stakeholders, technical teams, project managers, architects, and subject matter experts.
- Negotiate functional design issues and detailed solution design requirements with business stakeholders.
- Facilitate discussions and resolve issues related to production and solution implementation.
- Prepare and deliver presentations, briefings, and project communications.
- Demonstrate excellent interpersonal, consultation, facilitation, negotiation, and presentation skills.
- User Acceptance &
- Product Delivery
- Support and participate in User Acceptance Testing (UAT) activities.
- Work with project and product teams to validate that solutions meet documented business and user requirements.
- Apply user-centric principles to website and forms design where applicable.
- Utilize tools such as Figma, HTML, and CSS to support business analysis, mockups, prototypes, and user-focused solution design.
- Contribute to requirements and solution specifications for business applications, including systems supporting court case management functionality where applicable.
- Governance, Standards &
- Architecture
- Prepare and advise on business analysis policies, processes, best practices, standards, tools, techniques, and documentation.
- Participate in governance working-group meetings.
- Analyze, recommend, document, and implement architecture, operational, SDLC, and information architecture best practices.
- Contribute to technical policies, plans, procedures, standards, guidelines, tools, techniques, documentation, and performance criteria for the Integration Framework.
- Apply knowledge of OPS I⁢ processes, standards, artifacts, and methodologies.
- Maintain awareness of emerging I⁢ trends and technologies.
- Reporting &
- Documentation
- Prepare project status reports and maintain project tracking for resources, finances, progress, issues, risks, and deliverables.
- Develop clear and comprehensive business analysis documentation.
- Maintain requirements traceability and supporting project artifacts.
- Ensure documentation aligns with established organizational standards and methodologies.
- Use CASE tools and other business analysis tools to document conceptual requirements and scope.

Required Skills &

- Experience

Business Analyst Skills – 40 Points

- 8+ years of demonstrated experience in Business Analysis.
- Excellent oral and written communication skills.
- Strong interpersonal, consultative, facilitation, and negotiation skills.
- Demonstrated experience gathering and documenting business and technical requirements.
- Experience creating detailed business analysis documents, user stories, and business cases.
- Demonstrated experience facilitating JAD sessions.
- Demonstrated experience supporting and participating in UAT.
- Experience applying formal SDLC methodologies, including Waterfall and iterative Agile.
- Experience with Service-Oriented Architecture (SOA).
- Experience working within large IT organizations,



preferably in an OPS environment.
- Experience with project and product delivery methodologies including Agile, Waterfall, Iterative Agile, and Product Management.
- Ability to identify and document business problems, opportunities, requirements, and solutions.

Technical Skills – 30 Points
- Experience with Azure cloud technologies.
- Experience with Figma, HTML, and CSS.
- Knowledge of programming languages, common operating systems, and software applications.
- Experience with business analysis and CASE tools.
- Ability to translate business and data requirements into solution specifications.
- Experience participating in governance working groups and contributing to architecture, operational, SDLC, and information architecture best practices.
- Experience contributing to technical policies, plans, procedures, standards, guidelines, tools, techniques, documentation, and performance criteria.
- Proficiency with Microsoft Office Suite, including Word, Excel, Visio, and PowerPoint.
- Knowledge of web-based application development and user-centric website/forms design.

Communications Skills – 20 Points

- Demonstrated ability to negotiate functional design issues with business stakeholders.
- Experience facilitating detailed solution design sessions.
- Solid stakeholder engagement and relationship management capabilities.
- Experience negotiating issues related to production and solution implementation.
- Excellent presentation and facilitation skills.
- Experience preparing project status reports and tracking resources, finances, progress, issues, and risks.
- Highly developed interpersonal and negotiation skills.
- Excellent analytical, problem-solving, and decision-making capabilities.

Public Sector Experience – 10 Points
- Previous experience working within Government or Public Sector organizations.
- Experience working with government ministries, agencies, or large public-sector IT environments is highly valued.
- Familiarity with OPS I⁢ processes, standards, methodologies, and artifacts is an asset.

Nice-to-Have Skills
- Experience with user-centric website and forms design.
- Public Sector or Government experience.
- Large business systems knowledge.
- Knowledge of Information Management principles, concepts, policies, and practices.
- Knowledge of AODA and related accessibility regulations and standards.
- Experience with information retrieval packages.
- Experience developing performance measures for business analysis evaluation.
- Experience with structured and object-oriented methodologies.
- Knowledge of native system capabilities supporting court case management functionality.

Mandatory Documents

- Updated Resume in Word format –
- Mandatory
- References –
- Mandatory
- Expected Hourly Rate –
- Mandatory
- Visa Status –
- Mandatory
- LinkedIn ID –
- Mandatory

How to Apply

If you are interested and your profile matches the requirements, please send the following mandatory documents to [email protected] by Thursday, September 3, 2026, at 10:00 AM EST.

Applications submitted without the mandatory documents cannot be processed or submitted.

If this opportunity is not suitable for you, please feel free to share it with qualified Senior Business Analysts with 8+ years of experience, strong Azure, Figma, HTML/CSS, requirements analysis, JAD facilitation, business case development, UAT, stakeholder management, and Agile/Waterfall experience, particularly candidates with Government or Public Sector experience.

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