Sales Operations & Executive Support Coordinator

AC Inc. – The Field Coach Experts

Real impact. Fully remote. A team that lives “Go Be Awesome.”If you are highly organized, detail-oriented, and the kind of person who notices what needs to happen before someone has to ask, this role may be a great fit.

You will work closely with our CEO and leadership team to keep sales operations, client administration, and executive support running smoothly. This is a hands-on coordination role for someone who is great with details, thinks critically, follows through, and takes real ownership of their work.

You will help make sure the right information is captured, the right follow-ups happen, and nothing falls through the cracks.

Why this role is a great opportunity

- Fully remote role within a collaborative and connected team
- Work directly with the CEO and leadership team
- Play a key role in keeping sales and client administration organized and moving forward
- Gain experience across executive support, sales operations, CRM management, and client coordination
- Be part of a growing company where your work has real day-to-day impact

What you’ll doExecutive support

- Help manage and organize the CEO’s inbox, including categorizing, filing, drafting, and responding to routine emails
- Coordinate meetings, calendars, travel, and event logistics
- Support meeting preparation and follow-up
- Help track commitments, tasks, and next steps
- Handle administrative tasks that allow the CEO to stay focused on sales, relationships, and high-value work

Sales operations and CRM management

- Own day-to-day data entry and accuracy in Zoho CRM
- Ensure leads, prospects, deals, notes, tasks, and follow-up dates are complete and current
- Capture information from meetings, emails, and team members and ensure it is reflected correctly in the CRM




- Maintain visibility into what is happening across the sales pipeline
- Follow up internally when information, updates, or next steps are missing
- Support sales reporting and data accuracy

Proposals, agreements, invoicing, and client administration

- Prepare and send proposals, agreements, and invoices
- Follow up on outstanding invoices and coordinate payment-related communication
- Set up new clients and support onboarding administration
- Ensure documentation, billing, and follow-up are accurate and completed on time

Coordination and process support

- Follow up internally to ensure action items are completed
- Maintain organized documents, spreadsheets, and records
- Notice when something does not add up and ask the right questions to get it resolved
- Identify gaps or inefficiencies in current processes and suggest practical improvements
- Use AI and other tools where appropriate to make administrative workflows more efficient

What you bring

- 3+ years of experience preferred in executive support, sales operations, administration, project coordination, or a similar role requiring robust organization, attention to detail, and independent judgment
- Exceptional organizational skills and attention to detail
- Strong critical thinking and ability to work with incomplete information
- Ability to infer what needs to happen next and ask questions when something is unclear
- Excellent follow-through and a high level of personal accountability
- Strong written and verbal communication skills




- Confidence communicating professionally with prospects, clients, and internal team members
- Comfort working with executives and handling confidential information
- Experience with Google Workspace, including Docs, Sheets, Slides, Drive, and Calendar
- Experience with a CRM system. Zoho is a strong asset
- Comfortable learning new systems and using AI tools to improve efficiency
- A proactive mindset. You do not simply wait for instructions. You notice what needs attention and help move things forward

Role logistics

- Fully remote role
- Must be legally able to work in Canada
- Must work within North American business hours across Eastern to Pacific time zones
- Approximately 35 hours per week
- $28 CAD per hour
- Reliable internet and professional home workspace required
- Reports to the CEO and Operations Manager and works closely with the Chief Growth Officer

About AC Inc.AC Inc. is a team of franchising professionals who have lived and breathed the industry from many angles, including franchisees, field coaches, and operational leaders. We help franchisors improve how they support their franchisees through coaching, education, and strategic advising.

We are a fully remote team that works closely together, values accountability and collaboration, and creates an environment where people enjoy showing up and doing meaningful work.

Final noteWe are looking for someone who is dependable, proactive, thoughtful, and extremely organized. Someone who takes ownership, communicates well, and gets satisfaction from making sure things are done properly.

If that sounds like you, we would love to hear from you. Please provide either a cover letter or short video introducing yourself and sharing why you are interested in this role and working with AC Inc. – The Field Coach Experts.

📌 Sales Operations & Executive Support Coordinator (Canada)
🏢 AC
📍 Canada