Position Summary

We are seeking an Inside Sales Representative to manage new construction accounts in our territory. In this role, you will primarily work from our showroom, where you will consult with contractors, project managers, and clients to review our full flooring product line and guide them through their selection process. You will receive a daily list of specific leads and job sites; occasional field visits may be required to introduce yourself to contractors, assess job specifications, or follow up on leads, but the majority of your time will be spent managing customer relationships and closing sales from the showroom floor.

Mandarin fluency is required for this role, as you will be working with a significant portion of our Mandarin-speaking client and contractor base. Candidates must be able to communicate fluently in both Mandarin and English, verbally and in writing, to support quoting, product consultations, and relationship management.

Responsibilities

- Serve as the primary point of contact for clients visiting the showroom, walking them through available inventory, samples, and full product displays to help finalize flooring selections.
- Consult with contractors and builders — including Mandarin-speaking clients — to understand project needs and recommend appropriate products.
- Manage a daily list of leads and provided job site addresses; conduct limited field visits as needed to introduce yourself to contractors, gather job specifications, or meet with clients who are unable to visit the showroom.
- Identify new construction projects in your assigned territory outside of the provided lead list, and follow up to bring those clients into the showroom.
- Prepare quotes and follow up on open bids in a timely manner, in both English and Mandarin as needed.
- Maintain accurate records of showroom consultations,



site visits, contacts made, and quotes provided.
- Build and maintain qualified relationships with contractors and clients to encourage repeat business.

Field Support (Outside Sales Function) This is primarily a showroom-based, inside sales role. However, there will be occasions where you'll need to visit an active job site to meet a contractor, assess a project, or follow up on a lead in person. On those occasions, you will travel to the site, introduce yourself, gather basic specifications, and invite the client back to the showroom to complete their selection. Field work is a supporting function of this role, not the primary focus.

Qualifications

- Mandarin fluency required — verbal and written proficiency in both Mandarin and English is mandatory.
- Previous experience in inside sales, showroom sales, construction, flooring, or a related field is preferred.
- Candidates with an existing network of contractor, builder, or client contacts are encouraged to apply.
- Strong consultative selling skills and comfort guiding clients through in-showroom product decisions.
- Comfortable with basic measurement and quoting processes (training provided as needed).
- Valid driver's license and reliable transportation required for occasional field visits.
- Basic proficiency with smartphones, email, and CRM tools.

Compensation & Benefits

- Competitive base salary with commission structure (details provided upon interview).
- Mileage reimbursement or company vehicle (specify which) for field visits.
- Full access to showroom resources and product samples.
- Support from installation and administrative teams.

How to Apply Please submit your resume through Indeed. We look forward to reviewing your application.

Pay: $36,500.00-$149,567.30 per year

Benefits

- On-site parking

Work Location: Hybrid remote in Burnaby, BC V3N 1B5

📌 Sales Representative (Burnaby)
🏢 Pure Floors
📍 Burnaby