As an Account Manager – Aviation and Aerospace, you will support all aspects of placement and ongoing service for assigned WTW Aviation clients, including complex and large multinational accounts. This role is highly execution-focused and requires strong client management, project coordination, and stakeholder engagement skills in a fast-paced workplace with significant administrative and coordination responsibilities.

The Role

Main responsibilities

- As an Account Manager - Aviation & Space, you will assist with all aspects of the placement and service for WTW Aviation Clients
- Assist with risk management analysis utilizing new business, renewal and claim reviews
- Update and enhance policy contracts
- Assist with all phases of new business, renewal and remarket processing including preparation of applications, obtaining quotes and creating proposals
- Consistently prepare and submits policy change requests to carriers




- Monitors status of change requests and reviews policy documents for accuracy
- Assist with resolving client, carrier and/or vendor accounting issues, including coverage questions, collections, discrepancies, fee arrangements, billing controversies
- Assist invoicing policy premiums
- Ensure compliance with all WTW and regulatory procedures such as WEM (Willis Towers Watson Excellence Model)
- Produce and regularly update bespoke policy wordings and endorsements
- Contribute to the growth of the practice, office and firm
- Support all of the Company's values and main objectives that may change from time to time
- Ability to provide prompt and clear customer service in a high-volume, client-focused environment via both e-mail and telephone

📌 Senior Analyst - Aviation (Vancouver)
🏢 WTW
📍 Vancouver