The Redesign Group is a global technology and cybersecurity Solution Provider leveraging design thinking, interdependent subject matter expertise, and emerging technology solutions to help organizations achieve meaningful transformation. Our globally diverse team members, partnerships with strategic technology manufacturers, and cybersecurity services position us to be a business partner that’s ready for what’s next. We live by our core values of operating in the service of others, being problem solvers, and focusing on long term partnerships.

You’ll excel at Redesign if you thrive in a rewarding environment that moves quickly, challenges you to grow and fosters collaboration. We seek candidates with a hands-on customer-first approach, robust interpersonal and communication skills, strong work ethic and excellent time management.

The Senior Infrastructure

Engineeris responsible fordesigning and leading the delivery of customer infrastructure solutions within the qualified services organization. This role develops implementation plans, mentors delivery engineers, and ensures successful project execution. To be successful in this role, the Senior Infrastructure Engineer must have astrong work ethic and a hands-on approach to customer interaction and time management.

Robust interpersonal and communication skills with a customer-first approach are essential. Lead architectural design and planning for customer projects. Develop deployment plans and technical documentation for mid-level engineers.

Review and approve deployments performed by mid-level engineers. Collaborate with project managers and customers to align solutions with requirements. Participate in customer architecture discussions and technical reviews.

Travel

Requirements ~ Ability to travel up to 45% of the time for post-sales implementation at customer sites. Minimum 7 years of experience in an MSP, VAR, ISP, NOC, or enterprise IT environment.



Ability to positively influence customers by proactivelyidentifyingpotential issues and steering them toward effective solutions.

Experience with physical installation of rack-mounted equipment, including labeling, documentation, and cable management. Ability to troubleshoot configuration, software, and infrastructure problems using advanced tools (Wireshark, WindowsSysinternals, Fiddler,Netcat).

Experience with networking/distributed computing technologies and services (DNS, L2/L3 networking, DHCP, VLANs, routing, VPN). Ability to develop and recommend innovative, automated, and scalable solutions to both non-technical and technical audiences. Extensive experience creating andmaintainingtechnical documentation (rack elevations, wiring diagrams, network diagrams, site surveys, audit reports).

Ability to travel to customer locations for onsite support or hardware installations. Willingness towork offhours for planned maintenance, project implementations, or unplanned emergencies. Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field, or equivalent experience.

Experience remotely administering medium or larger-sized data center environments. Scripting experience in commonly used languages (Python, PowerShell, Bash, Perl) is a plus. Familiarity with Dell/EMC Storage Solutions, particularlyPower Protect Data Manager, Data Domain.

Medical

Insurance ~ 401(k) retirement plan with company match (annual dollar cap applied) ~ Flexible time off plan ~15 paid holidays ~ Short-term and long-term disability ~ Life insurance ~ Paid parental leave We participate in E-Verify to confirm employment eligibility and are happy to provide reasonable accommodations throughout the hiring process just let us know how we can help. Accommodations are available upon request for applicants with disabilities throughout all stages of the recruitment and selection process. 120,000 - 160,000 CAD per year (Hybrid (Toronto, CA)) #

📌 Senior Infrastructure Engineer (Toronto)
🏢 The Redesign Group
📍 Toronto