The Senior Quality Engineer is a recognized subject ‑ matter expert and quality leader responsible for ensuring products consistently meet or exceed established quality, reliability, and regulatory standards throughout their lifecycle. This role goes beyond execution and investigation to include strategic thinking, cross ‑ functional influence, and company ‑ wide quality decision ‑ making.

The Senior Quality

Engineer proactively drives quality into product design, manufacturing, and supplier processes while also leading complex customer ‑ facing quality issues, systemic failure investigations, and enterprise ‑ level corrective and preventative action (CAPA) initiatives. Lead complex, high‑impact investigations involving customer escalations, systemic field failures, RMAs, and critical non‑conformances using advanced problem‑solving methodologies (8D, 5‑Why, Fishbone, DOE, statistical analysis). Influence and support company‑wide quality decisions by translating field data, failure trends, and customer feedback into actionable insights and strategic recommendations.

Partner with leadership across Engineering, Operations, Supply Chain, Product Management, and Professional Services to align quality objectives with business goals. Review and verify quality investigations, containment actions, and CAPA effectiveness for lower‑level investigations led by others. Act as the primary quality interface for strategic customers, suppliers, and internal stakeholders during significant quality events.

Lead cross‑functional teams through resolution of critical quality issues, ensuring accountability, timely execution, and sustainable outcomes. Support customer communications by clearly articulating technical findings, risks, and corrective actions at both operational and leadership levels. Contribute to the development and refinement of quality standards,



procedures, control plans, and best practices.

Develop and deliver training on quality tools, structured problem solving, and investigation best practices to production, engineering, and quality personnel. Act as a go‑to resource and escalation point for complex or ambiguous quality challenges. BS or MS in Mechatronics, Electronics Engineering Technology, Mechanical, or Electrical Engineering.

A minimum of 5-8 years of quality engineering related work experience. Ability to lead complex, high‑impact investigations involving customer escalations, systemic field failures, RMAs, and critical non‑conformances using advanced problem‑solving methodologies (8D, 5‑Why, Fishbone, DOE, statistical analysis). Influence and support company‑wide quality decisions by translating field data, failure trends, and customer feedback into actionable insights and strategic recommendations.

Partner with leadership across Engineering, Operations, Supply Chain, Product Management, and Professional Services to align quality objectives with business goals. Working knowledge of 3D modeling and design software such as Solidworks Act as the primary quality interface for strategic customers, suppliers, and internal stakeholders during significant quality events.

Experience in supporting customer communication by clearly articulating technical findings, risks, and corrective actions at both operational and leadership levels.



Knowledge base to contribute to the development and refinement of quality standards, procedures, control plans, and best practices. Ability to develop and deliver training on quality tools, structured problem solving, and investigation best practices to production, engineering, and quality personnel.

Vacation and flex days, and paid company-wide shutdown during the holiday season. Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. Dress for your day – in a casual yet professional workplace.

Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus. Company-funded RRSP contributions to support your long-term financial goals. Successful candidates for this position will be required to undergo background checks including criminal records check and education.

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally. As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

Our Commitment to a Culture of Inclusion & Belonging We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

📌 Senior Quality Engineer - Telecommute (Calgary)
🏢 Ecolab
📍 Calgary