CANADIAN CITIZENS AND CANDIDATES WITH VALID CANADIAN WORK AUTHORIZATION ONLY.

We are seeking an experienced Senior Salesforce Project Manager to manage and coordinate an ongoing Salesforce project for a Canadian higher-education client ..

The Project Manager will work internally with business and technology stakeholders and alongside the organization's existing Salesforce development/implementation partner .

The ideal candidate will have strong experience managing complex technology projects within the higher-education sector with specific experience involving Student Information Systems (SIS) .

Key Responsibilities

- Lead overall project planning, governance, execution, risk management and stakeholder coordination.
- Manage the incumbent Salesforce implementation partner and ensure delivery against agreed scope, timelines, quality and outcomes.
- Coordinate business, technology, vendor and institutional stakeholders across areas such as admissions, enrolment, registrar services, student services and IT.
- Manage project plans, RAID logs, dependencies, change requests, budgets, executive status reporting and Steering Committee updates.
- Oversee requirements, integrations, data migration, testing, UAT, cut over and post-production stabilization.
- Ensure privacy, security and accessibility requirements relevant to Ontario public-sector institutions are incorporated into project delivery.
- Work closely with institutional privacy/security stakeholders on requirements relating to FIPPA, Privacy Impact Assessments (PIAs), data protection and AODA/accessibility, where applicable.




- Ensure clear governance and accountability across internal teams, Salesforce partners and other technology vendors.

Required Experience

- 15+ years of IT Salesforce Project/Program management experience.
- Demonstrated experience leading large-scale technology implementations for colleges, universities or other higher-education institutions.

Strong preference for candidates who have led implementations of:

- Student Information Systems (SIS)
- Higher-education ERP platforms
- Student recruitment/admissions platforms
- CRM or student-service transformation programs
- Experience managing Salesforce-related projects or Salesforce implementation partners.
- Strong experience managing system integrations, data migration, and enterprise application dependencies.
- Experience working with senior executives, business stakeholders, IT teams, and external vendors.
- Familiarity with Canadian/Ontario public-sector governance, privacy and accessibility expectations.
- Solid executive reporting, communication, and vendor management skills.

Desired / Advantageous Experience:

- Previous project experience with an Ontario college or university.
- Salesforce platform implementation experience in higher education.
- MuleSoft integration experience.
- Salesforce Agent force / Generative AI experience, particularly in higher-education or student-service use cases.
- Experience implementing AI-enabled workflows, virtual agents, knowledge assistants or service automation.
- PMP or equivalent project management certification.

📌 Senior Salesforce Project Manager (Canada)
🏢 Centennial Infotech
📍 Canada