Key Responsibilities

Design, develop, and support solutions using IBM Sterling File Gateway (SFG), Global Mailbox, and IBM Connect:Direct.

Configure and maintain SFG routing rules, code lists, business processes, partner profiles, and file transfer workflows.

Support secure file exchanges for ACH, EFT, wire payments, treasury, cash management, and other banking services.

Onboard internal and external partners, including setup of certificates, encryption keys, communication protocols, and connectivity testing.

Troubleshoot and resolve production issues related to file transfers, duplicate processing, routing failures, and partner connectivity.

Perform application maintenance activities, upgrades, patching, and setting health checks.

Monitor platform performance and availability using IBM Control Center and enterprise monitoring tools.

Implement and maintain file encryption, decryption, and secure transmission standards.

Collaborate with business, operations, infrastructure, security,



and application teams to deliver secure and reliable solutions.

Participate in production support, incident management, root cause analysis, and recovery activities.

Create and maintain technical documentation, support procedures, and operational runbooks.

Mentor junior engineers and provide technical leadership across Sterling platform initiatives.

Required Qualifications

4+ years of hands-on experience with:

IBM Sterling File Gateway (SFG) ,IBM Global Mailbox ,IBM Connect:Direct ,IBM Control Center

SFG Routing Rules ,Code Lists ,Business Processes Partner Management

SFTP ,AS2 ,MQ ,HTTP/S Connect:Direct ,Experience with partner onboarding and certificate management.

Strong knowledge of: SSL/TLS ,PGP Encryption ,Secure Key Management ,Secure File Transmission

Excellent analytical, problem-solving, and communication skills.

Experience working in Agile delivery environments.

📌 Senior Software Engineer – IBM Sterling File Gateway (SFG) (Scarborough)
🏢 apptoza
📍 Scarborough