Join Salesforce as a Senior Success Architect, focusing on transformative customer success through the Agentic Marketing Platform. Your expertise in AI and CRM will empower clients to innovate. This role demands a strategic leader, capable of guiding successful implementations while fostering strong partnerships across Marketing, Sales, and IT departments.

You will drive customer enablement through education on AI-powered processes and optimize sales and marketing workflows. Your technical acumen will translate business goals into effective solution designs, ensuring a smooth transition to cutting-edge practices. Key Responsibilities:

- Oversee customer onboarding and platform adoption
- Consult with key stakeholders for scalable solutions




- Design integrating workflows with Salesforce systems
- Educate teams on agentic marketing methods
- Conduct strategic business reviews for growth alignment Requirements:
- 5-10 years of software experience in Mid Market/Enterprise
- Strong interpersonal and communication abilities
- Extensive experience with Salesforce CRM
- Knowledge of marketing automation systems
- Bachelor’s degree and a drive for customer success Support customer growth and drive adoption with Salesforce as a Senior Success Architect.

📌 Senior Success Architect at Salesforce (Vancouver)
🏢 Salesforce
📍 Vancouver