Parts Associate We are looking for a Parts Associate to join our growing team. You will be working with a team of amazing people servicing the Transportation Industry. Come kick-start your career with us today!

Hours of work are: Monday - Thursday 4:30pm - 2:30am Things you will do: · Provide top-notch, high quality customer service to all Magnum customers (internal and external) · Ability to effectively analyze and respond to customer inquiries in a timely fashion · Document customer concerns accurately and effectively relay all details to maintenance · Escalate issues that are outside of the standard scope of work as required · Ability to analyze mechanical information provided by the mechanics and enter information into the system with attention to detail and high levels of accuracy · Responsible for retrieving parts required for repairs and maintenance and interacting with Mechanics · Conduct parts research, identification and order activities for internal and external customers · Perform warehouse activities in support of internal and external customers · Ability to prioritize workload and multi-task as required in a quick-paced work environment · Generate and prepare required documentation for maintenance work to be performed · Communicate directly with customers in person, via phone and by email where required · Assist with the retrieval of parts required to perform services as required for the maintenance team · Finalize customer orders after services have been performed and submit to management for approval in a timely fashion · Monitor and respond to activities at the service counter including customer contact and parts · Responsible for accepting and managing customer payments for services performed · Project a professional image that positively represents the Company to internal and external customers · Perform other duties as required What you have:

- Grade 12 or equivalent
- 1 -3 years' experience in service / parts environment




- Parts knowledge of transportation industry an asset
- Customer service experience required
- Mechanical aptitude asset
- Knowledge of equipment maintenance and equipment components & parts
- Proficient with computers & the Microsoft Office Suite
- Ability to communicate both verbal & written in the English language
- Ability to read & write and comprehend simple instructions, short correspondence and memos
- Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees in the organization
- Effective problem-solving skills and strong logic
- Strong organizational and time management skills including the ability to prioritize multiple tasks
- Excellent verbal and written communication skills
- Professional demeanor and superior customer service skills Who are you? · You are a team player who shares in our core values · You always put safety first for yourself and your co-workers · You show up each day with a positive attitude & outlook · You are mechanically inclined and are committed to producing top notch quality · You are organized and stay on track to get the job done right and on time · You can communicate and write in the English language · You are able to lift up to 50lbs & perform the physical requirements of the role What's in it for you? We offer annual profit-sharing to all employees in addition to competitive compensation, as we believe in rewarding accomplishments as part of our culture. A condensed work week that gives you more time off to chase your hobbies and spend time with family & friends Our flexible group insurance plan is customizable to meet your specific needs. Access to free health resources is available. We offer a group RRSP with employer contributions and TFSA options. We have a Years of Service Recognition Program in place. Shift premiums & opportunities to generate overtime earnings when available A fun work environment with good people who enjoy what they do Leadership who cares and puts your safety at the forefront daily Powered by JazzHR qYYczgE22M

📌 Service Parts Associate (Abbotsford)
🏢 Magnum Trailer and Equipment ULC
📍 Abbotsford