Set to open in Ottawa this summer, Carletto is the latest restaurant from Gray Collection, bringing the elegance and warmth of Italy to Ottawa. Inspired by traditional Italian gatherings and the simple pleasure of positive food, the restaurant blends authentic cuisine with a contemporary spirit. Featuring fresh pasta, wood-fired pizzas, and carefully selected ingredients, each dish celebrates sharing and generosity.

The Support Staff supports kitchen and service operations by delivering food and ensuring efficient communication between the kitchen and dining room. They help maintain service flow while ensuring quality, presentation, and cleanliness standards are met. The main responsibilities include but are not limited to: RESPONSABILITIES Coordinate communication between the kitchen and dining room during service

Announce orders clearly to the Chef and kitchen team at the pass

Ensure all dishes meet presentation and temperature standards before being served

Verify plate accuracy and cleanliness prior to delivery

Deliver food promptly and efficiently to the appropriate tables





Support service flow by managing timing and pace for each table

Maintain knowledge of menu items to ensure accuracy and efficiency

Assist servers and kitchen staff to ensure smooth operations

Clear plates and maintain cleanliness in service areas when required

Collaborate with both front-of-house and back-of-house teams

Follow all established service, hygiene, and safety standards JOB REQUIREMENTS Minimum of two (2) years of experience in a similar role

Experience in a high-volume environment

Strong ability to work under pressure and manage priorities

Excellent communication skills in both English and French

Strong teamwork and collaboration skills

Good organizational skills and attention to detail

Ability to take initiative and work independently

Experience in an Italian restaurant or similar upscale environment is an asset

Flexible schedule with availability on evenings, weekends and holidays

Valid work permit required

📌 Support Staff - Carletto (Ottawa)
🏢 Gray Collection
📍 Ottawa