Support Worker – Rapid Access Addiction Medicine

1 FTE Contract to March 31st 2028

Thunder Bay Site

One of a network of provincial community health centers, the NorWest Community Health Centers is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services.

We are currently seeking 1 FTE contract Support Worker to join our Rapid Access Addiction Medicine (RAAM) Clinic. The Support Worker - Rapid Access Addiction Medicine (RAAM) is a valuable member of the RAAM and Community Health Centre teams. The Support Worker is charged with providing addictions outreach to clients and their families within an interdisciplinary model. The approach to care is strengths-based and rooted in harm reduction and evidence-based practice.

The position has a competitive salary, the Health Care of Ontario Pension Plan, and an excellent group health benefits package.

The pay range for this position is from $45,056 to $56,320 per year. Compensation will commensurate with qualifications and relevant experience.

We currently do not use AI to screen resumes.

QUALIFICATIONS:

- Preference will be given to individuals with lived or family experience with mental health, addictions and/or recovery, or individuals working with vulnerable populations.
- Proven experience with overdose prevention and response, and training in/experience with Naloxone administration.
- Experience and knowledge of drug use, alcohol use, risky behaviours and harm reduction supplies.
- Volunteer or work experience within a harm reduction framework.
- Experience utilizing harm reduction principles and strategies.
- Experience providing peer-to-peer support.




- Demonstrated ability to de-escalate conflict.
- Confidence in asserting oneself and maintaining strong boundaries.
- Knowledge of community services and resources; strong advocacy skills.
- Knowledge of different approaches to recovery
- Strong communication skills; able to actively and accurately listen.
- Demonstrated display of sensitivity to others.
- Open, non-judgmental and willing to learn.
- Basic computer skills, including email.
- Awareness of and sensitivity to health issues particularly within individuals who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured).
- A current driver's license and access to a vehicle to travel to designated outreach sites

How to Apply:

Please visit https://norwestchc.org/team/

The deadline for applicants is Friday, September 18, 2026 at 4:30 p.m.

Please submit your cover letter, resume and three work reference contacts with your online application. Cover letters can be addressed to:

Lesly Gunasekara, Manager of Human Resources

NorWest Community Health Centres

525 Simpson Street

Thunder Bay, Ontario P7C 3J6

FAX: (phone hidden)

www.norwestchc.org

NorWest Community Health Centres is an equal chance employer committed to fostering an inclusive, accessible, and barrier-free workplace. We provide accommodation throughout all stages of the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest; however, only those selected for an interview will be contacted.

📌 Support Worker – Rapid Access Addiction Medicine (Thunder Bay)
🏢 NorWest Community Health Centres
📍 Thunder Bay