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Looking for a job where you can positively impact people every day, while receiving a competitive salary and group benefits? Come join our dynamic team and discover what top notch parking service is all about!

Indigo is a world leader in parking management and urban mobility solutions. For more than fifty years, Indigo has been transforming its customers’ parking experience by multiplying innovations and providing personalized solutions. Active in eleven countries, Indigo is now one of the major players in the parking industry.

We are currently seeking a motivated, reliable, and outgoing team player to join our Atlantic Canada team as a Team Lead, based at one of our hospital locations in downtown Halifax.

Why work at Indigo Park Canada?

- Independent work environment
- Opportunity for career growth
- Referral bonuses
- Be part of a trusted organization focused on service excellence

Responsibilities

- Oversee the daily operations of all aspects of the parking lot(s) he is assigned to during his shift, including overseeing all location parking staff during the shift.
- Patrol and inspect the parking areas to verify that equipment and lighting function properly, that cars circulate without problems, that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot.
- Collect and deposit parking revenues.
- Ensure all procedures and internal and client policies are followed by parking staff.
- Actively identify and correct any inefficiencies in the parking operation.
- Provide assistance to customers and resolve any complaints that may arise or are escalated.
- Assign work and direct activities of a team.
- Conduct training of new parking staff.
- Relay information about incidents or emergencies to appropriate personnel.
- Conduct enforcement patrols and issue parking infractions.
- Observe and report hazardous conditions such as missing traffic signs or street markings.
- Observe and report suspicious objects or vehicles.




- Monitor environmental conditions to detect possible hazards (ice, etc.).
- Use hand-held device to enter and retrieve vehicle information.
- Investigate and answer complaints regarding contested parking citations.
- Prepare and maintain operational records ie: activity logs and contested citations.
- Perform simple vehicle maintenance, such as checking oil and report mechanical problems to the Manager.
- Other duties as assigned.

Qualifications

- Minimum of 1-2 years of customer service experience.
- Strong communication and interpersonal skills.
- Proven problem-solving abilities.
- Ability to maintain a qualified attitude in various situations.
- Proficient in working well within a team setting.
- Capable of working independently with minimal supervision.
- Able to handle a fast-paced work environment and work effectively under pressure.
- Strong attention to detail and keen observation skills.
- Demonstrates pride in delivering high-quality service.
- Accurate data entry skills.
- Possession of a valid provincial driver's license class 5.
- Clean driver's abstract.
- Basic computer proficiency.
- Successfully pass a criminal record check.

Assets

- Enthusiasm for continuous learning, coaching, and training.
- Results-driven individual focused on accuracy and robust customer relations.

#IPC2 The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.

Successful candidates will be required to submit a Criminal Background and Driver abstract check.

📌 Team Lead - Halifax (Halifax Regional Municipality)
🏢 Indigo Park Canada
📍 Halifax Regional Municipality