Role Overview

We are seeking an experienced and forward-thinking Technical Lead- Salesforce Marketing Cloud &

• Data Cloud to support the design, delivery, and continuous improvement of our marketing technology platforms. In this senior leadership role, you will drive execution, improve user experience, and align technical delivery with business goals ensuring the solutions are secure, scalable, and performant. You’ll act as a hands on technical lead, guiding decisions, supporting the team, and helping evolve our platform capabilities over time. The successful candidate must be a natural communicator who builds strong relationships, simplifies complexity, and creates a collaborative, team first environment. Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Tech Lead. This role can be based out of one our main offices including: Stellarton

• NS, Dartmouth

• NS, Mississauga

• ON. Please note, this role requires proven, hands‑on experience with Salesforce Marketing Cloud and Data 360. Applications from candidates without this experience will not be considered. While we appreciate your interest, only candidates meeting this requirement will be contacted.

Key Responsibilities

- Drive execution by shaping user experience and aligning technical delivery with business priorities

- Serve as the technical subject matter expert for Salesforce Marketing Cloud and Data Cloud

- Translate business requirements into scalable, effective technical solutions

- Provide guidance on design decisions, balancing practicality, performance, and maintainability

- Collaborate closely with Product Owners and stakeholders to deliver business value





- Build strong relationships with stakeholders and act as a bridge between business and technical teams

- Communicate complex technical concepts and platform capabilities in a clear, business-friendly way

- Ensure alignment on priorities, timelines, risks, and outcomes throughout delivery

- Support end-to-end delivery including backlog refinement, solution design, development, and release coordination

- Lead or support Agile ceremonies and help remove delivery blockers

- Ensure high-quality releases through testing, validation, and deployment practices

- Collaborate with cross-functional teams (data, integration, security) to deliver cohesive solutions

- Mentor and support developers through code and configuration reviews, knowledge sharing, and guidance

- Foster a collaborative team environment focused on continuous improvement and shared ownership

- Monitor platform performance and identify opportunities for optimization and improvement

- Ensure adherence to Salesforce best practices including security, data governance, and performance standards

- Participate in change management (RFCs, CAB) and manage release-related impacts (including Salesforce Trust)

- Maintain documentation, platform standards, and operational processes

- Manage licenses, access, and platform usage; support governance and billing oversight

- Drive continuous improvement by identifying opportunities in tooling, processes, and platform usage

- Support reduction of technical debt and improvements in testing, monitoring, and reliability





Core Competencies Required

- Deep, hands‑on experience with Salesforce Marketing Cloud and Data 360

- Strong understanding of data concepts (segmentation, identity resolution, activation)

- Experience delivering and supporting enterprise platform solutions

- Solid understanding of integrations, system design, and scalable solution thinking

- Strong stakeholder communication skills with the ability to simplify complex technical concepts

- Practical, solution-oriented mindset and robust collaboration skills

What You Bring

- Consistent, high-quality delivery aligned to business needs

- Improved user experience and strong platform adoption

- Reliable, optimized platform performance with continuous improvement
- A collaborative team member who works effectively across distributed teams and contributes to a positive, inclusive environment

- Supports a team‑first environment by sharing knowledge and contributing to collective success

- Operates with a high degree of independence while remaining aligned with team priorities

Education & Experience

- Proven hands‑on experience with Salesforce Marketing Cloud and Data 360 capabilities

- Bachelor’s degree in: Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience)

- 5 - 8+ years of experience in software development, platform engineering, or CRM/MarTech environments

- Familiarity with or experience working with Snowflake or cloud-based data platforms, particularly in support of evolving data and activation use cases

- Experience working in Agile delivery environments and cross-functional teams

- Demonstrated ability to support delivery of complex technical solutions in an enterprise setting

📌 Tech Lead (Mississauga)
🏢 Sobeys
📍 Mississauga