technical support analyst - network (North Bay)

technical support analyst - network (North Bay)

04 Sep
|
Dairy Queen
|
North Bay

04 Sep

Dairy Queen

North Bay

Overview

Languages

English

Education

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Computer science
- Network and system administration/administrator

Experience 7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Help desk

Responsibilities

Tasks

- Install software
- Install web server hardware and software
- Load printer with paper and forms
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Monitor the performance of computer systems and networks
- Troubleshoot, maintain and upgrade web server hardware and software
- Evaluate and install computer hardware, networking software and operating system software
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Perform Web-server backup and recovery operations
- Supervise technical staff

Supervision
- 1 to 2 people

Experience and specialization

Computer and technology knowledge

- Networking software
- Networking hardware
- Networking security
- Extranet
- Internet
- Desktop applications
- File management software
- Security software
- SharePoint
- Database software
- MS Office
- MS Windows
- Firewall
- Social Media

Area of specialization
- E-commerce





Specialization/experience (business sales and services)
- Distribution

Additional information

Security and safety

- Criminal record check

Transportation/travel information
- Own vehicle

Work conditions and physical capabilities
- Fast-paced setting
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking

Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Creativity
- Dedication

Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

- Offers mentorship, coaching and/or networking opportunities for persons with disabilities

Support for newcomers and refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees

📌 technical support analyst - network (North Bay)
🏢 Dairy Queen
📍 North Bay

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