Role Overview

Design, Deploy, configure, and operationalize Palo Alto Cortex Security Orchestration, Automation, and Response (XSOAR), implementing automation playbooks, integrations, and incident workflows to support the Security Operations Centre (SOC).

Key Responsibilities

- Design XSOAR architecture and deployment model (multi-tenant, scalable)
- Deploy and configure Cortex XSOAR platform components
- Define multi-tenant architecture:
- Tenant separation
- Playbook isolation
- Role-Based Access Control (RBAC) model
- Define high availability (HA), disaster recovery (DR), and backup strategies
- Implement incident ingestion from SIEM into XSOAR
- Build and maintain automation playbooks:
- Phishing response
- Suspicious login
- Malware alerts
- ETC
- Configure and maintain integrations with:
- Elastic SIEM
- Endpoint Detection and Response (EDR) tools
- Firewalls and network tools
- Identity and Access Management (IAM) systems
- Ticketing platforms (ServiceNow, Jira, BMC Remedy)
- Implement Role-Based Access Control (RBAC) and tenant separation
- Configure incident types, fields, layouts, and workflows (SecIM)
- Perform testing and validation of playbooks and integrations
- Troubleshoot:
- Integration failures
- Playbook errors
- API connectivity issues
- Support platform monitoring, upgrades, and maintenance




- Assist with automation scripting (Python, APIs)
- Support deployment automation and configuration management
- Work closely with Architects and SOC teams to refine workflows

Required Skills

- Robust experience with Palo Alto Cortex XSOAR architecture
- Hands-on experience with Palo Alto Cortex XSOAR
- Experience building automation playbooks and integrations
- Strong knowledge of application programming interfaces (APIs)
- Scripting experience (Python preferred)
- Understanding of incident response workflows
- Experience with Linux systems and troubleshooting

Ideal Candidate Experience

- 3–7+ years in Security Operations, Incident Response, or Security Engineering
- 2–4+ years hands-on experience with Cortex XSOAR
- Experience implementing playbooks and automation in production SOC environments
- Experience integrating SIEM, EDR, identity, and ticketing tools
- Familiarity with:
- Continuous Integration and Continuous Deployment (CI/CD) pipelines
- Infrastructure as Code (IaC) (nice to have)
- Experience in large-scale or enterprise environments
- Exposure to regulated environments (government, telecom, finance) is a plus

Clearance Requirement

- Active Government of Canada Secret Clearance is mandatory

📌 XSOAR Engineer (Implementation & Deployment) (Mississauga)
🏢 Bell Cyber
📍 Mississauga