Overview

Languages

English

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
- Rural area
- Remote location
- Willing to relocate

Responsibilities

Tasks

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)




- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service

Experience and specialization

Computer and technology knowledge

- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Spreadsheet
- Internet

Additional information

Security and safety

- Criminal record check

Transportation/travel information

- Own transportation
- Willing to travel

Personal suitability

- Client focus
- Dependability
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player

Benefits

Other benefits

- Free parking available
- Learning/training paid by employer
- On-site housing options

📌 Receptionist, hotel (London)
🏢 Hwy 17 Motel
📍 London