Be a crucial part of the Guest Services team at REAL. Deliver exceptional customer experiences by assisting visitors and managing event-related inquiries in this energetic role.
Our Guest Services Representative greets and supports guests at high-traffic venues. You'll be responsible for providing administrative assistance, fielding inquiries, and processing payments for sports and merchandise. We seek individuals who are energetic, proactive, and passionate about delivering outstanding service.
Key Responsibilities:
• Greet and assist visitors upon arrival
• Field and redirect incoming calls and emails
• Provide administrative support and data entry
• Process payments for programs and merchandise
• Address guest inquiries and resolve concerns professionally
Requirements:
• Completed Grade 12 or equivalent
• Minimum 2 years of public customer service experience
• Proficient in Microsoft Office and incident reporting tools
• Experience with multi-line phone systems preferred
• Basic knowledge of cash handling procedures
Join our team and help create memorable experiences at REAL!
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📌 Guest Services Representative at REAL (Regina)
🏢 Regina Exhibition Association
📍 Regina