Guardteck is hiring a Senior Director of Client Success in Burnaby, BC to elevate client relationships and operational performance. Lead account managers and ensure high-quality service across security sites.

This position emphasizes leadership in client success operations and is tailored for candidates with a robust background in contract-driven environments. Your role involves overseeing service delivery, managing budgets, and supporting RFP/RFQ activities while nurturing client retention and satisfaction.

Key Responsibilities:



• Lead account managers across multiple security sites • Strengthen client relationships through consistent engagement • Oversee contract performance and compliance metrics • Manage budgets and KPIs for operational execution • Support bids and proposals to meet client needs

Requirements: • Proven experience in multi-site service-based environments • Strong leadership skills in client-facing operations • Knowledge of contract compliance and stakeholder management • Ability to drive service quality and continuous improvement • Experience in security, facilities, or property management

Drive operational success and client engagement as the Senior Director of Client Success at Guardteck in Burnaby. #J-18808-Ljbffr

📌 Senior Director of Client Success Burnaby
🏢 Guardteck Security
📍 Burnaby