Become a Shoppers Drug Mart Care Concierge to enhance patient experiences and support the Pharmacy Care Clinic. This role emphasizes customer service and administrative precision.
As a Care Concierge, you will greet and check in patients while facilitating their appointment processes. Your responsibilities will include educating patients about available services and promoting the PC Health app, as well as ensuring accurate patient records and appointments are managed seamlessly. This role is essential for the effective operation of pharmacy services.
Key Responsibilities:
• Provide a welcoming atmosphere for patients
• Verify health card details and manage patient profiles
• Assist patients in navigating clinic services




• Schedule and confirm patient appointments accurately
• Process payments and assist with check-out procedures
Requirements:
• Previous experience in pharmacy or medical settings
• Robust focus on customer service and satisfaction
• Excellent interpersonal and communication skills
• Ability to maintain confidentiality and adhere to privacy standards
• Proficiency in Microsoft Outlook and related technologies
Utilize your skills to make meaningful patient connections at Shoppers Drug Mart, enhancing pharmacy care services.
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📌 Shoppers Drug Mart Care Concierge (Kemptville)
🏢 Shoppers Drug Mart
📍 Kemptville