Résumé de la description de poste Responsable d’assurer les fonctions de secrétariat et d’administration pour l’ensemble des zones opérationnelles du centre de tri et de la succursale. Son champ d’action couvre le transport routier, la gestion des dossiers, l’assurance qualité et le service client. Traite rapidement les colis endommagés et mal adressés afin d’optimiser les délais de livraison. Premier point de contact des clients, il ou elle gère une variété de problèmes avec efficacité et professionnalisme.

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues

Compétences Requises

- Diplôme d’études secondaires ou l’équivalent.
- Techniques générales telles que la dactylographie, la saisie et l’examen des données; et l’utilisation du téléphone, du photocopieur et de la télécopie.
- Compétences logicielles, y compris l’utilisation de logiciels Microsoft Office et d’applications Web.
- Techniques de service à la clientèle nécessaires pour répondre efficacement et professionnellement aux demandes.
- Gestion du temps, compétences organisationnelles et capacités de multitâche nécessaires pour travailler dans un environnement rapide, gérer différentes tâches et priorités changeantes, tout en maintenant une grande attention aux détails et une précision pour atteindre les tâches et objectifs quotidiens.

Required Knowledge, Skills and Abilities

- High School Diploma or GED required
- General business skills such as typing; data entry and review; and use of phone, copier, and fax
- Software skills,



including use of Microsoft Office software and web-based applications
- Customer service skills necessary to effectively and professionally respond to requests
- Time management, organizational and multi-tasking skills necessary to work in a fast-paced workplace, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Required Knowledge, Skills and Abilities

- High School Diploma or GED required
- General business skills such as typing; data entry and review; and use of phone, copier, and fax
- Software skills, including use of Microsoft Office software and web-based applications
- Customer service skills necessary to effectively and professionally respond to requests
- Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Preferred Qualifications

- Pay Transparency: Publie le jusqu'au
- Pay:
- Additional Details: il s'agit d'une position a temps partiel du lundi a vendredi du 7h30 jusqu'a 12h30

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve.

We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions.

Applications from all qualified candidates are welcome.

We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply.

Please let us know if you need an accommodation during the recruitment and selection process.

We will work with you to support your needs.

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📌 Operations Administrator (Rimouski)
🏢 FedEx Group
📍 Rimouski