Become a Customer Experience Specialist at Propel and contribute to transforming financial access. Engage with customers, handle calls, and streamline loan processes while working remotely.
This role at Propel requires a motivated self-starter with customer service experience. You will utilize various applications to ensure accurate handling of loan applications and inquiries. This position emphasizes teamwork and individual performance, ensuring the best service for our clients in a fast-paced environment.
Key Responsibilities:
• Make inbound and outbound calls for customer support
• Verify and update loan application status
• Respond to customer inquiries effectively
• Build customer confidence in Propel’s services
• Work collaboratively to achieve goals
Requirements:
• High School Diploma or equivalent
• Minimum 1 year of experience in customer service
• Solid communication skills in English; Spanish is a plus
• Familiarity with Microsoft Office and web applications
• Ability to handle high call volumes professionally
Channel your passion for customer service as a key player at Propel.
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📌 New Customer Experience Specialist (Toronto)
🏢 Propel Holdings
📍 Toronto