Gateway Pet Memorial seeks a compassionate Customer Service Representative in Victoria, BC. This full-time, hands-on role focuses on delivering quality service in emotionally sensitive situations.

As a primary point of contact, you’ll manage a route fostering relationships with veterinary clinics while ensuring pets are handled with care. This role emphasizes accountability, organization, and a calm demeanor in emotionally charged environments. Providing qualified and dignified service is essential to our mission and how we support pet parents.

Key Responsibilities: • Execute accurate pickups and deliveries of pets • Interact compassionately with pet parents • Document and ensure proper transfer of pets • Follow clinic procedures while maintaining relationships • Anticipate clinic needs for smooth service

Requirements: • High school diploma or equivalent is necessary • Preferred experience in route or customer-focused roles • Valid driver’s license; clean driving history expected • Familiarity with mobile CRM technologies • Physical capability for frequent lifting

Become an integral part of the pet aftercare process with Gateway Services in Victoria. #J-18808-Ljbffr

📌 Customer Service Representative in Pet Aftercare (Winnipeg)
🏢 Gateway Services
📍 Winnipeg