Elevate your leadership role with Serco Canada as a Deputy Supervisor in the Driver Examination Services. Drive operational success across Ontario's DriveTest Centers while delivering top-notch customer service.

This meaningful role focuses on supervising front-line employees and collaborating with a professional team. You’ll assist in achieving service delivery targets, ensuring compliance with established standards, and managing various day-to-day activities. This position is ideal for those looking to grow in supervisory capacity while engaging with customers in a dynamic environment.

Key Responsibilities:



• Direct daily activities of DTC front-line staff • Ensure compliance with Serco and MTO standards • Monitor performance and provide constructive feedback • Respond to customer issues diplomatically • Conduct administrative tasks as assigned

Requirements: • 1+ years in a supervisory or leadership role • Robust oral and written communication skills • Excellent customer service focus • Proficiency in Microsoft Office applications • Ability to pass Criminal Record Check

Experience a challenging yet rewarding career at Serco Canada, enhancing both your leadership and customer service skills. #J-18808-Ljbffr

📌 Deputy Supervisor at Serco Canada (Montreal)
🏢 Serco
📍 Montreal