Join Know History as a Client Services Coordinator in Ottawa, ON, and provide essential support to clients navigating their applications. This full time role emphasizes cultural sensitivity and empathy through direct client interactions.

As a Client Services Coordinator, you’ll work closely with individuals, addressing their concerns and aligning them with necessary resources. The position requires a high degree of attention to detail and a compassionate approach to client service. You'll handle inquiries, manage documentation, and assist with application processes, making a meaningful impact on people's lives.

Key Responsibilities:



• Engage with clients to address their questions and requests • Provide advocacy and referrals for service and application support • Handle incoming and outgoing calls and emails efficiently • Document interactions and manage service tickets accurately • Maintain data integrity through diligent entry and validation

Requirements: • 1-2 years of experience in client or customer service • Excellent communication and writing abilities • Sensitivity to Indigenous history and cultural issues essential • Experience with administrative duties and data management • Strong attention to detail and organizational skills

Apply your skills to enhance community support at Know History, contributing to culturally significant projects in Ottawa. #J-18808-Ljbffr

📌 Ottawa Client Services Coordinator (Montreal)
🏢 KNOW HISTORY
📍 Montreal