Guest ExperienceTeam Member

Love the outdoors? Thrive on variety? Enjoy creating moments that people remember long after their vacation ends?

Pinnacle Lifestyles is looking for Guest Experience TeamMembers to join our team at Sicamous RV & Cabin Resort for the summer campingseason. This role blends guest services and housekeeping, offering a hands-on,engaging position where no two days look the same.

As a GuestExperience Team Member, you’ll be a key part of our onsiteteam-welcoming guests, supporting resort operations, keeping accommodations andcommon areas looking their best, and helping create the warm, relaxedatmosphere that keeps guests coming back year after year.

This is a seasonal position running from April/May toSeptember , with both full-time and part-time opportunities available. As a summer resort, weekend and holiday availability is required.

What You’llBe Doing

You’ll split your time between guest-facing andbehind-the-scenes responsibilities, making this a perfect role for someone whoenjoys staying active, meeting new people, and taking pride in their work.

Tasks include but are not limited to:

- Greet guests upon arrival and deliver a friendly, efficientcheck-in experience,
- Manage reservations online, by phone, and in person in a fast-paced environment
- Assist with camp store operations, including product sales,daily cash-out procedures, float counts, and monthly inventory
- Share information about resort amenities, services, andlocal attractions
- Encourage re-bookings, Google reviews, and completion ofpost-stay surveys
- Support group bookings, long weekend activities, and resortevents




- Clean and prepare cabins, washrooms, and common areas toPinnacle standards
- Assist with light housekeeping tasks throughout the resortas needed
- Help maintain a clean, welcoming environment across sharedguest spaces
- Work collaboratively with the resort team to ensure smoothturnovers during busy periods

What We’reLooking For

- 4+ year customerservice experience, including POS use,
- Previoushospitality, resort, or housekeeping experience is an asset,
- Friendly,professional, and guest-focused attitude,
- Strong communicationand interpersonal skills,
- Comfortable using computers and learning current softwaresystems, including reservation platforms (Newbook) and point-of-sale systems (Lightspeed),
- Comfortablewith cash handling,
- Reliable,adaptable, and ability to switch between tasks throughout the day,
- Physicallyable to be on your feet for extended periods,
- A genuinelove for the outdoors and resort life.

Why You’llLove Working with Us

- Work instunning locations
- Competitivecompensation
- Retention bonus paid per hour worked at the end of the season for those who complete their contract,
- Subsidizedstaff accommodation on site (subject to availability)
- Health andwellness allowance
- Staff discountsacross Pinnacle Lifestyles Resorts
- Paidtraining, mentorship and real-world experience in hospitality and outdoorrecreation.

Join Our Team

Apply today and help create a resort environment whereguests can relax, recharge, and return year after year.

Please visit our careers page to see more job opportunities.

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📌 Guest Experience Team Member | Sicamous RV & Cabin Resort
🏢 Pinnacle Lifestyles Resorts
📍 Sicamous