Elevate your career as a Technical Account Manager with Kinaxis, a leader in supply chain solutions. Engage with strategic customers while maximizing solution value in a hybrid work environment.
This role focuses on developing expertise in customer environments and solutions. You will act as a vital technical advisor, aiming to enhance operational performance and ensure long-term business success. Work collaboratively with various teams to manage technical risks and guide complex customer initiatives.
Key Responsibilities: • Serve as the primary advisor for strategic customers • Lead technical reviews to identify risks and improvements • Investigate complex issues and drive resolutions • Recommend solution enhancements with cross-functional teams • Advise customers on best practices and platform capabilities
Requirements: • Bachelor's degree in a relevant field or equivalent experience • 7+ years in customer-facing technical roles • 3+ years of Kinaxis Maestro experience • Deep expertise in enterprise SaaS solutions • Robust problem-solving skills and ability to influence stakeholders
Become a trusted partner and support Kinaxis' innovative solutions in the supply chain industry. #J-18808-Ljbffr