The City of Selkirk seeks a Citizen Support Representative to enhance the citizen experience. This permanent position facilitates public interaction through effective communication and problem-solving.

Reporting to the Manager of Citizen Engagement, you will be the first point of contact for community inquiries, fostering a positive relationship with residents. This role allows you to work in a vibrant community while advocating for services and responding to citizen needs through various platforms, enhancing efficiency and service delivery.

Key Responsibilities:



• Serve as a primary contact for citizen inquiries • Strive to improve service processes for better efficiency • Accurately document communications to build city databases • Maintain confidential information and records • Assist with issuing licenses and processing payments

Requirements: • High school diploma or equivalent • Post-secondary education in a relevant field • Experience with customer relationship management software • Solid organizational and time management skills • Certification in Non-Violence Conflict Resolution

Elevate the citizen experience in Selkirk by utilizing your customer service skills in this impactful role. #J-18808-Ljbffr

📌 City of Selkirk Citizen Support Representative
🏢 Municipaladministrators
📍 Selkirk