Step into an impactful role at Giatec as a Lead Support Engineer, focusing on AI-driven support and operational excellence. Perfect for engineers looking to make a difference in concrete technology.In this critical position within the Bedrock team, you will oversee the Giatec 360 platform's daily health. Your work will involve designing AI agents to enhance support, automating workflows, and ensuring continuous delivery. The role combines engineering leadership and hands-on production support, emphasizing urgent problem-solving and proactive mentoring.Key Responsibilities:Design AI workflows for effective issue resolutionHandle complex escalations and product issuesMaintain health across all Giatec 360 productsLead an on-call rotation available 24/7Automate CI/CD processes to minimize manual interventionRequirements:Minimum 5 years in software engineering or opsProven experience building AI solutionsCompetency in debugging applications and APIsFamiliarity with CI/CD and incident response practicesStrong communication skills for technical writingContribute to Giatec's mission of lowering carbon emissions through innovative AI technology in construction.

📌 Lead Engineer For Ai Operations (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Giatec Scientific
📍 Riviere-des-Prairies—Pointe-aux-Trembles