Become a pivotal part of Culligan Niagara by serving as a Customer Service Specialist, focusing on office operations and customer satisfaction. This full-time position requires a proactive approach and detail-oriented mindset.
You will manage front-line customer interactions and execute administrative duties crucial for the office’s daily workflow. Your role will involve scheduling service calls, processing invoices, and resolving customer issues with professionalism. Join our mission in providing superior water treatment solutions.
Key Responsibilities:
• Deliver exceptional customer service both in-person and over the phone
• Handle cash transactions and maintain billing records
• Schedule service appointments and coordinate technician dispatch




• Prepare invoices and manage billing account adjustments
• Maintain clean and organized office space and records
Requirements:
• Experience in a customer service-oriented role
• Strong communication skills with a focus on problem-solving
• Proficient in Microsoft 365 and common office tools
• Familiar with AI tools to enhance workflow efficiency
• Possess solid organizational skills for task management
Bring your skills to Culligan Niagara and contribute to a healthier future.
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📌 Culligan Niagara Customer Service Specialist (St. Catharines)
🏢 Water Treatment Equipment
📍 St. Catharines