Services Representative – CCBO Payments Operations

Base pay range: CA$20.50/hr - CA$20.50/hr

Role Overview

- Position: Services Representative for CCBO Payments Operations
- Department: Centralized wire hub
- Primary responsibility: First line of defense for wire payment processing

Key Responsibilities

- Transaction Processing
- Fulfill transactions accurately and on time
- Perform audits and reconciliations
- Address discrepancies and escalated issues
- Handle non‑routine situations
- Communication
- Respond to inquiries from internal and external stakeholders
- Follow up as needed
- Administrative Tasks
- Manage documentation and archive records
- Assist with report preparation
- Process Improvement
- Contribute to workflow enhancements
- Support testing and implementation of recent processes
- Training Support




- Provide guidance and training to junior staff when required

Compliance Duties

- Scan AML Program wire payment transactions against sanctions lists
- Compare payment details to relevant parties/entities
- Highlight potential matches
- Ensure compliance with sanctions laws and regulations
- Support timely and complete processing of inter‑bank, corporate, and retail wire payments
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Required())() Skills & Experience

- Related working experience
Strong problem‑solROM.

Indeed, I'd propose a refined description. Explain the glimpses I found. That should be enough for the prompt's final answer. Real content is probably left. Boilers. Mmmm, given the actual answer:

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📌 Service Representative (Mississauga)
🏢 Insight Global
📍 Mississauga