Make an impact at Hertz as a part time Customer Service Instant Return Representative at the airport. You will play a key role in providing exemplary service during the vehicle return process to enhance customer satisfaction.
This position demands robust multitasking abilities and effective communication skills. You will handle vehicle inspections, resolve customer issues, and offer additional assistance to ensure a smooth return experience. Your proactive engagement will drive performance improvements.
Key Responsibilities:
• Provide exemplary service during vehicle returns
• Resolve customer inquiries and concerns efficiently
• Record vehicle damages accurately upon return
• Charge customers for any documented damages
• Deliver final invoices while explaining all charges clearly
Requirements:
• Excellent oral and written communication abilities
• Strong relationship-building skills with customers
• Capability to upsell and handle objections
• High level of ownership and personal accountability
• Completion of a background check is required
Be the face of Hertz and contribute to creating memorable rental experiences for our customers.
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📌 Customer Service Representative at Hertz (Calgary)
🏢 Hertz
📍 Calgary