Nature of Position
The Administrative Assistant provides basic administrative support to help the Partner Assault Response Program (PARS) run smoothly.

This is afixed-termposition fromSeptember 1,2026toAugust31, 2027, inclusive.The employment relationship will end automatically on the contract end date, with no expectation of renewal unless confirmed in writing. The role istime-limitedand contingent on programfunding, anddoes not constitute ongoing or permanent employment with KFS.

Key Responsibilities

Duties include:

Administrative & Program Support

- -Help with scheduling, reminders, data entry, filing, and document preparation
- -Prepare and organize forms, attendance records, program materials, and other documents
- -Support participant registration and routine follow-up communication
- Keep files and administrative records organized and confidential

ParticipantCommunication

- -Communicate with participants in a respectful and professional way
- -Use chosen names, pronouns, and family or relationship terms accurately
- -Share questions or concerns with the appropriate program staff
- -Follow program direction when responding to routine participant inquiries

Documentation, Scheduling& TeamSupport

- -Help prepare session materials and participant communications
- -Enter information accurately and maintain confidential records
- -Assist with scheduling, room bookings, attendance tracking, filing, and reporting support

Supervision andEscalation

- -Bring urgent, complex, or sensitive concerns to a supervisor or program staff right away.

Confidentiality, Boundaries & Ethical Practice

- -Maintain confidentiality and protect participant privacy




- -Follow organizational policies and procedures
- -Stay within the administrative assistant role and ask for guidance when needed
- -Treat participants and staff with respect

Qualifications

Education & Experience

- -Office administration, business administration, community services, or related training is an asset
- -3-5 years administrative or customer service experience
- -Experience with scheduling, data entry, filing, and document preparation is an asset
- -Experience in a community, social services, counselling, legal, or health setting is an asset

Knowledge & Skills

- -Positive organizational and time-management skills
- -Clear written and verbal communication skills
- -Attention to detail and ability to enter information accurately
- -Ability to handle confidential information carefully
- -Comfort using email, calendars, word processing, and basic office systems
- -Ability to work with direction and as part of a team

Additional Assets

- -Training in privacy, confidentiality, records management, or trauma-informed practice
- -Knowledge of local community resources
- -Additional language skills

Work Conditions

- -Fixed-term position, 12 hours per week;hours scheduled according to program needs
- -May include daytime, evening, or occasional weekend hours
- -Work includes basic administrative support, participant communication, scheduling, data entry, and filing

Requirements

- -Satisfactory completion of a Vulnerable Sector Criminal Record Check
- -Ability to maintain confidentiality and comply with organizational policies, procedures, and ethical standards
- -Eligibility to work in Canada

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📌 Administrative Assistant – Partner Assault Response Program (PARS) Ki-Low-Na Friendship Society (Kelowna)
🏢 Ki-Low-Na Friendship Society
📍 Kelowna