Become a crucial part of patient care at FYidoctors as a Patient Services Specialist in our Vancouver Broadway and Kerrisdale locations. This full-time position spans 30–40 hours weekly, focused on creating exceptional patient interactions.
Your role will involve Saturday openings and will include welcoming patients, facilitating appointments, and performing essential pre-testing services. By delivering excellent customer support, you will play a pivotal role in the clinic's operation, ensuring every patient leaves satisfied and cared for.
Key Responsibilities:
• Greet and engage patients upon entry
• Oversee smooth check-in and check-out processes
• Conduct pre-testing to support eye health
• Coordinate appointments and manage billing effectively
• Supervise eyewear pick-ups and necessary repairs
Requirements:
• Retail experience is beneficial
• Ability to thrive in a bustling workplace
• Proficient in MS Office Suite and technology
• Excellent communication and interpersonal skills
• Collaborative and adaptable with a proactive approach
Make a meaningful impact in patient care with FYidoctors!
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📌 Full-Time Patient Services Specialist Vancouver
🏢 FYihealth Group
📍 Vancouver