Drive impactful customer success as the Implementation Director at Fatigue Science, based in Vancouver, Canada. Lead the enhancement of our cutting-edge SaaS solutions in fatigue management across heavy industries.In this pivotal leadership role, you will report directly to the CEO and focus on building relationships with global clients to ensure successful software implementations and renewals. Your expertise in driving tech adoption in industrial operations will be crucial,



as you lead a dedicated team in overseeing implementation and customer success activities.Key Responsibilities:Evolve and improve implementation methodologies and training toolsAssist with services pricing and define statements of workUnderstand and build customer strategies for Readi integrationOversee planning of implementation activities and deliverablesProactively engage with customers for maximum value realizationRequirements:Bachelor's Degree in Information Systems or related fieldPMP certification or equivalent experience is a plusExperience delivering enterprise SaaS solutionsStrong interpersonal skills and C-level interfacing experienceAbility to work effectively in a virtual team environmentLeverage your leadership and technical skills to enhance safety and productivity across industries with Fatigue Science.

📌 Implementation Director At Fatigue Science (Vancouver)
🏢 Fatigue Science
📍 Vancouver